VW

Have Volkswagen Questions? Ask an Expert Now.

Ask an Expert,
Get an Answer ASAP!

I have a 2011 vw jetta 2.5 ac blower is not working, it

Customer Question
I have a 2011...

I have a 2011 vw jetta 2.5 ac blower is not working, it works some time when i am trying to push start button and as soon it start blower motor cuts off

Mechanic's Assistant: Have you checked the battery, particularly the terminal connections? Are they corroded?

Car starts every thing is perfect but the blower motor

Mechanic's Assistant: Are you fixing your Jetta yourself? What have you tried so far?

Checked hvac module, it working i checked by replacing with other one.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Checked the hvac module i checked the code and it has a miscommunication code with havac module

Submitted: 2 months ago.Category: VW
Show More
Show Less
Ask Your Own VW Question
Answered in 7 minutes by:
5/28/2018
VW Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 2 months ago
Chad Farhat
Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: VW
Satisfied Customers: 5,758
Experience: Owner at Carolina Auto Service & Sales , 20 years Experience in Foreign& Domestic vehicles
Verified

Hi, I'm Chad. Welcome to JustAnswer. I'm reviewing your question and I will be posting your reply ASAP.

Ask Your Own VW Question
VW Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 2 months ago

What was the fault number retrieved so i can pull up pin point troubleshoot on it hvac module are common on them but not only possible ?

did u replace with like used on of ebay ?

Ask Your Own VW Question
VW Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 2 months ago

do u have auto with heat controller or manual or climatronic ?

Ask Your Own VW Question
Customer reply replied 2 months ago
i have manual climate control the codes i erased and they are gone now. no more communication code
Customer reply replied 2 months ago
i have wirring diagram already i have access to all data
VW Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 2 months ago

ok good on wiring , but u erased , do u remember # still or no ?

Ask Your Own VW Question
Customer reply replied 2 months ago
i have checked all the fuses, i have not found the relay i checked alldata but cant locate the blower motor relay
Customer reply replied 2 months ago
code was u0164
VW Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 2 months ago

maybe the one below

The customer may comment on the following statements:

  • The fresh air blower does not work.
  • The fresh air blower only runs on level 4.
  • The passenger compartment does not warm up.
  • The windows are steamed up from the inside.

Technician findings:

  • The fresh air blower of the manual air conditioning only runs on level 4.
  • The fresh air blower of the Climatronic does not work.

The following entries are logged in the Climatronic control unit:

  • 1273-fresh air blower-V2, mechanical fault, static/sporadic
  • B10BE07-fresh air blower front – mechanical fault, fault type 2: 0/ 1
Ask Your Own VW Question
Customer reply replied 2 months ago
i have checked the blower motor resister by replacing it, i disconnected the blower motor and checked the power there is no power on hot wire but when i change the switch to 1 2 3 4 the negetive comes instead of power
VW Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 2 months ago

what does it read if plugged & if u back probed , blower motor plugged in ?

Ask Your Own VW Question
Customer reply replied 2 months ago
if its plugged there is no power only ground.
VW Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 2 months ago

AND HVAC MODULE BEEN REPLACED WITH A NEW OR USED OR AT LEAST FROM GOOD WORKING CAR ?

Ask Your Own VW Question
Customer reply replied 2 months ago
it was replaced with good working car, i have another jetta on lot. i tried to switch with it.
VW Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 2 months ago

THAT U0164 IS NOT A VALID CODE, YOU MIGHT WANT TO SCAN AGAIN TO GET FAULTY BACK , OR CYCLE SWITCH FEW TIMES TURN AC ON OFF FEW TIMES TO IT SET FAULT BACK AND REPOST IT FOR ME

WHAT IS THE HISTORY ON IT , JUST A PIECE FROM AUCTION OR TRAD IN ON UR LOT'

Ask Your Own VW Question
Customer reply replied 2 months ago
its from auction, i will cycle the switch again and will respond you back with the code. also the ac button dont work, the time ac button works the blower motor starts to work. thats what i have noticed
VW Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 2 months ago

ALSO CHECK PINS OF THAT HAVC MODULE, GET A FLASH LIGHT LOOK FOR ANY BURNED PINS ,BACKED OUT ,MAKING POOR CONNECTION ,GET CRC ELECTRICAL CONTACT CLEANER AND SPRAY CONNECTION AND RETEST

LOOK FOR ANY LOOSE GROUND UNDER DASH

COOL JUST LET ME KNOW

Ask Your Own VW Question
VW Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 2 months ago

CHECK ALSO SAME WAY PINS ON BLOWER MOTOR, WIGGLE WIRES ON BOTH SIDES AND HAVE ANOTHER PERSON HELP U PRESS BUTTON AND SEE IF HAS ANY EFFECT

Ask Your Own VW Question
VW Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 2 months ago

BUT AC BUTTON WORKS IN OTHER CAR ,ISN'T AC BUTTON ON HVAC MODULE U REPLACED ?

Ask Your Own VW Question
Customer reply replied 2 months ago
i wiggled the wires no codes and nothing worked. i checked the can gateway module with snap on zeus scanner and its communicating. i replaced the whole hvac module it had ac button fan speed control button and also heated seat buttons on one module.
Customer reply replied 2 months ago
that was the code, the one i mentioned before. the definition was not on all data neither.
VW Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 2 months ago

YEA ,NOT SUE ON THIS , SORRY ALL I KNOW ,I WILL OPEN QUESTION BACK UP FOR OTHER EXPERT TO ASSIST YOU FURTHER ON IT

Ask Your Own VW Question
Customer reply replied 2 months ago
i have fixed the issue.... fuse 33 had no power coming, fixed by replacing ac relay. found the location on relay finally.
VW Mechanic: Danny, VW Mechanic replied 2 months ago
Danny
Danny, VW Mechanic
Category: VW
Satisfied Customers: 4,621
Experience: ASE Master Certified with L1 Certification, Volkswagen Certified, VW and Audi repair shop owner
Verified

Replace the blower motor. On this vehicle, the climate control module monitors the resistance of the blower motor, and if it's incorrect it will cut power to prevent wiring damage or a fire. There ISN'T a blower motor relay it's supplied power directly from the module. Change out the blower motor, what's happening is the motor kicks on, then it draws excessive amperage because it's bad, that causes an excessive voltage drop across the circuit, and the climatronic module cuts power.

I'm sorry it took so long, I REALLY wish non VW experts who don't know the systems would stop coming in and stealing my questions. Disregard what was said in here previously, they don't know how the system functions.

I want to take a minute to explain how this site works.

We work from our cell phones, shops, homes, etc to help people fix their cars. Recently the site added a membership feature for our customers to get more questions for less money. Unfortunately it has caused confusion with some customers who think that because they've become members or payed a deposit, they don't need to rate or accept our answer.

If you don't accept the answer, we don't even get an hourly wage, and because of the memberships, I have seen my accept percentage fall by almost half.

You're completely covered by both your credit card, and you can put in for a refund if I can't work out a successful solution to your problem. Please remember to hit accept, the site is getting paid but a lot of us experts are not getting our cut of correctly answered questions because of confusion about the site.

You can still come back later and ask follow up questions if necessary on this page even after you hit accept, but if you
leave to fix the vehicle and don't return in time, it will time out, the site keeps your money, and even though I was right, I get nothing.

Ask Your Own VW Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a vw mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Danny Your Own Question
Danny
Danny
Danny, VW Mechanic
Category: VW
Satisfied Customers: 4,621
4,621 Satisfied Customers
Experience: ASE Master Certified with L1 Certification, Volkswagen Certified, VW and Audi repair shop owner

Danny is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

vwnewton

vwnewton

VW Owner,ASE Master and L1 Advanced

307 satisfied customers

25 years of VW obsession turned into a job, last 15 years as a VW Tech.

VWDoc

VWDoc

Independent VW Shop owner

1,764 satisfied customers

20 years of experience working with VW's. Independent European shop owner and technician.

Martin

Martin

auto electrical

804 satisfied customers

South African Trade Diploma in Auto Electrical

Matt

Matt

Engineer

708 satisfied customers

Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing

Tim&#039;s Auto Repair

Tim's Auto Repair

mechanic

484 satisfied customers

Have owned a repair shop for 25 yrs.

Tim Mohr

Tim Mohr

ASE MASTER TECH

419 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Chris(aka-Moose)

Chris(aka-Moose)

VW Technician

286 satisfied customers

16 years of experience

< Previous | Next >

Related VW Questions
A/C fan blower motor will not work in any position. No
A/C fan blower motor will not work in any position. No windshield washer or cigarette lighter either … read more
kyle swart
kyle swart
Certificate Of Completion, Automotive Technology
318 satisfied customers
I have 2011 Jetta 2.5 I want to find a ac fuse or relay
Hi I have 2011 Jetta 2.5 I want to find a ac fuse or relay … read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
9,864 satisfied customers
Replace blower motor and resistor and blower is still not
Replace blower motor and resistor and blower is still not turning on … read more
Chad Farhat
Chad Farhat
ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
5,758 satisfied customers
Poor or no ac, its good compressor does not seem to engage,
fuse and relay and controller are good belts are perfect … read more
gomi_otaku
gomi_otaku
Auto Technician (dealership)
Vocational, Technical or Trade Scho
3,443 satisfied customers
Fan doesn't come on- I've checked the blower motor and
Fan doesn't come on- I've checked the blower motor and resistor fuse and it all looks good- which is the fuse (fuses?) for the fan. 2011 tdi wagon … read more
David Gieswein
David Gieswein
Lead Technician
ASE Master certified
127 satisfied customers
I'm ***** *****. I have a 2005 New Jetta (2005.5?) with
Customer: I'm ***** *****. I have a 2005 New Jetta (2005.5?) with automatic climate control (doesn't have 1-4 fan settings; you just set the temp digitally). I bought a new blower motor resistor, as I… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
9,864 satisfied customers
Volkswagen Beetle GLS TDI: I have a low pitch humming noise
I have a low pitch humming noise coming from under the dash on the passenger side of my 1999 vw beetle tdi. I have removed the glove box and the blower motor seems to be working fine. The noise only o… read more
John
John
Lead Tech
Associate Degree
364 satisfied customers
Volkswagen Jetta 2.5: MY BLOWER MOTOR DOES NOT WORK ON MY 2008
MY BLOWER MOTOR DOES NOT WORK ON MY 2008 VW JETTA. THERE IS NO POWER TO BLOWER MOTOR,RESISTOR OR CONTROL . I CANT SEE WHERE POWER COMES FROM TO CONTROLLER. POSSIBLE AC CONTROL MODULE BUT I CANT FIND M… read more
Chris(aka-Moose)
Chris(aka-Moose)
VW Technician
Vocational, Technical or Trade School
286 satisfied customers
Volkswagen: I have a 2008 Vw Jetta, the air conditioner will
I have a 2008 Vw Jetta, the air conditioner will not blow anymore. For awhile it would blow a little, but would take forever too cool, now it won't blow at all, the light turns on but no air comes out… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
9,864 satisfied customers
Volkswagen JETTA TDI: I HAVE 2006 VW JETTA TDI. THE WASTE GATE
I HAVE 2006 VW JETTA TDI. THE WASTE GATE DOES NOT CLOSE SOON ENOUGH AND IT MAKES A LOUD NOISE LIKE AIR ESCAPING WHEN YOU STEP ON THE THROTTLE. ALSO THE BLOWER FAN ONLY WORKS ON 4. IT DOES NOT WORK ON … read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
9,864 satisfied customers
2005 vw jetta: my turn signals stop..wipers..fuses..jump
I was heading to work yesterday in my 2005 vw jetta My blower motor stoped working, my turn signals stop and so did my windshiel wipers. i check all fuses and they where all good. i can jump power acr… read more
Tom
Tom
Vocational, Technical or Trade School
21 satisfied customers
2005 vw jetta: I replaced the fans and assembly and now they
I have a 2005 vw jetta that is throwing a p0480 error code. One fan would work very loudly and the other would not run. I replaced the fans and assembly and now they are not running at all. I found a … read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
9,864 satisfied customers
2007 VW jetta 2.5: my ac is no longer working...push..compressor
I have a 2007 VW jetta 2.5. My ac is no longer working. When I push the ac button i do not hear compressor start. Is there a fuse to be replaced?… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
9,864 satisfied customers
2002 jetta: The clutch is not always coming on which..hot air..cool
I have a 2002 jetta 2.0 that is having a/c problems. The clutch is not always coming on which of course causes me to have hot air, but occasionally it will cool the car perfect. Whats wrong?… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
9,864 satisfied customers
2003 VW Jetta: I push the AC button it doesnt even light up
Have a 2003 VW Jetta GL. AC not working. When I push the AC button it doesn't even light up. Settings 1-3 for air don't even blow any air. Setting 4 does, but only hot air. Any ideas? Also, its using … read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
9,864 satisfied customers
2006 vw: driver side window quit working..roll..windows work
the driver side window quit working in 2006 vw 2.5 it does not make any noise when I try to roll it down and it does not move all the othe windows work on the car… read more
Matt Carey
Matt Carey
asst. manager/ lead technician
High School or GED
257 satisfied customers
2000 VW Jetta: the AC button and Return air flow button..blow..blower
My 2000 VW Jetta heater is no longer working. If you hold down the AC button and Return air flow button it used to come out and blow but lately the blower is not even working and I'm freezing in my ca… read more
gomi_otaku
gomi_otaku
Auto Technician (dealership)
Vocational, Technical or Trade Scho
3,443 satisfied customers
1999 VW: fan switch..my the ac light..push button does no longer comes
The fan switch has ceased to function and my the AC light on the push button does no longer comes on and the AC condenser no longer works on my 1999 VW New Beetle. It now has codes 0134 and 0135. What… read more
Emull11
Emull11
Vw master tech/Shop Forman
Vocational, Technical or Trade Scho
22 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x