VW

Have Volkswagen Questions? Ask an Expert Now.

Ask an Expert,
Get an Answer ASAP!

No communication to any modules. 2013 volkswagen passat tdi.

Customer Question
No communication to any...

No communication to any modules

Mechanic's Assistant: What is the make/model/year of your car?

2013 volkswagen passat tdi

Mechanic's Assistant: Are you fixing your Passat yourself? What have you tried so far?

Yes im trying to fix it myself but wanted to see what controls all the signals to each module as im not getting any signal to any

Submitted: 27 days ago.Category: VW
Show More
Show Less
Ask Your Own VW Question
Answered in 14 minutes by:
3/29/2018
VW Mechanic: Wolfgang, VW Master Technician replied 27 days ago
Wolfgang
Wolfgang, VW Master Technician
Category: VW
Satisfied Customers: 5,080
Experience: Senior VW Master Tech 15 yrs
Verified

Welcome, I'm Wolfgang, Master VW Tech.

  • WORK TIME, I am here 7 days a week but not all hours of the day, do not worry I will respond.
  • FEES, I am a user of the website like you, not an employee. Any fee or account questions need to be addressed to the website.
  • PHONE CALLS are automatically offered by the website. I or another may take the call if you request one.
  • UPLOADED LINKS, if I upload dropbox links, without the phone app use the box on the top right for direct download.
  • RATING ANSWERS, please let me know what you need from me so you are pleased with my answer.

 

  1. I do need the vin # to get the factory information to assist.
  2. What make and model scan tool are you using please?

Thanks

Ask Your Own VW Question
Customer reply replied 27 days ago
1VWCN7A36DC011439
i was able to borrow a snap on solus and i got ever code relating to no communication to abs module , srs module , gear box module , net work gateway module , body control module . this vehicle was a flood and reached to bottom part of the seat . im guessing that what ever sends out power to all the modules was damaged , do u know if its the ecu or abs module that controls that
VW Mechanic: Wolfgang, VW Master Technician replied 27 days ago

no the gateway module is the hub for the rest of the modules for communication and from gateway to scan tool .

need to get gateway going first then go according modules after that!

Ask Your Own VW Question
VW Mechanic: Wolfgang, VW Master Technician replied 27 days ago

anything else?

Ask Your Own VW Question
Customer reply replied 27 days ago
Ive replaced gateway , checked all grounds , cleaned all connectors . the scan tool only works with engine turned on . what powers gateway ? Fuse maybe ?
VW Mechanic: Wolfgang, VW Master Technician replied 27 days ago

with the gateway changed you need to code the gateway and you will need vag com or the factory scan tool to set the gateway correctly so you can communicate with the modules.

gateway module is not plug and play !

With being flooded with water there is a great possibility that will need more diagnosis where the Premium service option is needed!!

Ask Your Own VW Question
Was this answer helpful?
Ask Wolfgang Your Own Question
Wolfgang
Wolfgang
Wolfgang, VW Master Technician
Category: VW
Satisfied Customers: 5,080
5,080 Satisfied Customers
Experience: Senior VW Master Tech 15 yrs

Wolfgang is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

vwnewton

vwnewton

VW Owner,ASE Master and L1 Advanced

307 satisfied customers

25 years of VW obsession turned into a job, last 15 years as a VW Tech.

VWDoc

VWDoc

Independent VW Shop owner

1,738 satisfied customers

20 years of experience working with VW's. Independent European shop owner and technician.

Martin

Martin

auto electrical

776 satisfied customers

South African Trade Diploma in Auto Electrical

Matt

Matt

Engineer

683 satisfied customers

Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing

Tim&#039;s Auto Repair

Tim's Auto Repair

mechanic

482 satisfied customers

Have owned a repair shop for 25 yrs.

Tim Mohr

Tim Mohr

ASE MASTER TECH

411 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Chris(aka-Moose)

Chris(aka-Moose)

VW Technician

274 satisfied customers

16 years of experience

< Previous | Next >

Related VW Questions
I have a 2014 Volkswagen Eos with just 21,000 miles. A
I have a 2014 Volkswagen Eos with just 21,000 miles. A yellow engine light went on about a week ago. I checked the fuel cap and is working fine and tight.Sometimes the car will lose acceleration when … read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
Have a 2013 VW Passat, trunk will not unlock.. Have tried
yes, have tried the manual latch on door and latch on remote. … read more
kyle swart
kyle swart
Certificate Of Completion, Automotive Technology
209 satisfied customers
I have a power issue. 2002 Passat. I was trying to diagnose
I was trying to diagnose the fuel door switch, blew a 10amp breaker, heard a pop and now the windows won't open or close and the car won't start. … read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
I have p0411 code. replaced solenoid(frozen and rusted).
I have p0411 code. replaced solenoid(frozen and rusted). Pump comes on for cold start then shuts off correctly. Replaced 1 SAI tube (broken) Replaced vacuum line running to valve. (Dried up and Hole).… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
I disconnected the battery for a couple of hours, now the
i disconnected the battery for a couple of hours, now the car sems to be in safe mode. at first it wouldnt idle normally, now it idles fine but as soon as i give it gas it shutters and eventually dies… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
Intermittent overfueling?diesel smelling smoke when slowing
intermittent overfueling?diesel smelling smoke when slowing down stopping no loss of power once twice a day then ok for a while … read more
Matt
Matt
Engineer
Bachelor's Degree
683 satisfied customers
Lets see, it starts and dies right away, it won't
lets see , it starts and dies right away, it won't communicate with any scanner. there is a red steering wheel on the cluster that is solid not flashing. and the wipers quit working. it all happened a… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Code p0101 and p0299 with black smoke and shakes when
code p0101 and p0299 with black smoke and shakes when ideling after driving and come to a stop sign. … read more
camerontech
camerontech
20 year experience diagnostic technician
class a
635 satisfied customers
2006 Volkswagen Beetle 6 speed automatic transmission shifts
2006 Volkswagen Beetle 6 speed automatic transmission shifts hard between 1st and 2nd and 2nd and 3rd. New fluid installed. … read more
Martin
Martin
auto electrical
Vocational, Technical or Trade Scho
776 satisfied customers
I need to locate horn of my Jetta 2015. Not done anything so
I need to locate horn of my Jetta 2015 JA: Are you fixing your Jetta yourself? What have you tried so far? Customer: Yes, not done anything so far JA: Anything else you want the mechanic to know befor… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
How can I use Molly Diesel Purge to clean my injectors
How can I use Molly Diesel Purge to clean my injectors without taking them out. Basically, which lines to connect and disconnect.… read more
Martin
Martin
auto electrical
Vocational, Technical or Trade Scho
776 satisfied customers
I need to physically locate the Crankshaft position sensor
I need to physically locate the Crankshaft position sensor and the Camshaft position sensor (Engine speed sensors) on a 2009 VW JETTA, Wolfburg Edition. … read more
internal88
internal88
Product Manger
Bachelor's Degree
623 satisfied customers
Daughter's 2009 jetta se has check engine and tool light on.
daughter's 2009 jetta se has check engine and tool light on … read more
internal88
internal88
Product Manger
Bachelor's Degree
623 satisfied customers
The tach rises and falls at idle...and stays high when it is
the tach rises and falls at idle...and stays high when it is time to shift. Check engine light is on. … read more
kyle swart
kyle swart
Certificate Of Completion, Automotive Technology
209 satisfied customers
Just went to get the transmission serviced on my
just went to get the transmission serviced on my granddaughters 98vw bug they said all good but noe the speedodometer doesn't work what happened they said they don't touch the sencors. … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,054 satisfied customers
I just replaced my starter but it still won't start and now
I just replaced my starter but it still won't start and now my infotainment center is not functioning … read more
Wolfgang
Wolfgang
VW Master Technician
5,080 satisfied customers
Its shifting hard. No transmission leaks just had it checked
no transmission leaks just had it checked just had transmission flushed last week … read more
HDGENE
HDGENE
Master Technician/Lead Technician
Associate Degree
2,835 satisfied customers
My 1.8 TSI has DTC 000768. 000769. 000770 what can Indo.
Hi my 1.8 TSI has DTC 000768. 000769. 000770 what can Indo … read more
Wolfgang
Wolfgang
VW Master Technician
5,080 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x