VW

Have Volkswagen Questions? Ask an Expert Now.

Ask an Expert,
Get an Answer ASAP!

FromMalawi. I bouight a VW Golf Touran last year. The car…

Customer Question
I am Brighton Mwamadi...

I am Brighton Mwamadi fromMalawi. I bouight a VW Golf Touran last year. The car igntion has locked. No mechanich is able to fix it and am told that i need to buy a new set. How can I get a new one that will be able to work on my car/

Mechanic's Assistant: How many miles are on the car? Has this ever happened before?

It has clocked around 209,000kms

Mechanic's Assistant: What is the model/year of your VW?

Golf Touran 1.4L, BMY engine , 2008 Model

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

I am nt fixing myself. I employed a mechanic and has said that we need a new set.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Nothing other than helping me how i can fix the car back on the road.

Submitted: 24 days ago.Category: VW
Show More
Show Less
Ask Your Own VW Question
Answered in 17 hours by:
3/30/2018
VW Mechanic: Danny, VW Mechanic replied 23 days ago
Danny
Danny, VW Mechanic
Category: VW
Satisfied Customers: 4,282
Experience: ASE Master Certified with L1 Certification, Volkswagen Certified, VW and Audi repair shop owner
Verified
Can you please explain to me what you mean by your ignition is locked? Do you mean that you can't get the key into the ignition cylinder? Or do you mean that when you put the key in the ignition and try to turn it won't turn? Or do you mean that the steering wheel is just locked and you can't turn the wheel left or right?Please clarify and I can help more.
Ask Your Own VW Question
Customer reply replied 23 days ago
The key can get into the ignition cylinder and is able to turn just a quarter. No rights on the dashboard and no sign that its can crank. At meantime the whole ignition set was removed by the mechanic and tried to open it using the money clip but it has failed.
VW Mechanic: Danny, VW Mechanic replied 23 days ago
His diagnosis sounds correct, without pictures I'm not going to really be able to tell you why he can disassemble it but I'm not really sure what you're asking from me other than a confirmation that I think that's also probably correct.
Ask Your Own VW Question
Customer reply replied 23 days ago
Noted Danny
So which companies manufacturers these ignition sets? Any contacts that you may have so that i can send them information about my car for then to make a new ignition switch for my car?
VW Mechanic: Danny, VW Mechanic replied 23 days ago
Well, you're going to want to order the ignition lock cylinder (which is the one the key goes into) from the dealer, because your key has a chip in it, and if you go and buy a generic cylinder, it would come with a key, but you have to pay a locksmith or the dealer to program that key to your cars immobilizer and that's going to cost big bucks.If you just ordered from the dealer you just popping in and you won't have to mess with your keys at all or program anything.
The ignition switch itself you can get just about anywhere, you may as well just get that from a dealer to because the OEM parts from the dealer or actually a higher quality than OEM parts you get from parts wholesalers.
Ask Your Own VW Question
Customer reply replied 23 days ago
Danny,
This is well noted. I will take the option of buying from the dealer. Do you have any contacts for VW dealers who can make this for me so that i should not have trouble in programming?
Was this answer helpful?
Ask Danny Your Own Question
Danny
Danny
Danny, VW Mechanic
Category: VW
Satisfied Customers: 4,282
4,282 Satisfied Customers
Experience: ASE Master Certified with L1 Certification, Volkswagen Certified, VW and Audi repair shop owner

Danny is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

vwnewton

vwnewton

VW Owner,ASE Master and L1 Advanced

307 satisfied customers

25 years of VW obsession turned into a job, last 15 years as a VW Tech.

VWDoc

VWDoc

Independent VW Shop owner

1,738 satisfied customers

20 years of experience working with VW's. Independent European shop owner and technician.

Martin

Martin

auto electrical

776 satisfied customers

South African Trade Diploma in Auto Electrical

Matt

Matt

Engineer

683 satisfied customers

Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing

Tim&#039;s Auto Repair

Tim's Auto Repair

mechanic

482 satisfied customers

Have owned a repair shop for 25 yrs.

Tim Mohr

Tim Mohr

ASE MASTER TECH

411 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Chris(aka-Moose)

Chris(aka-Moose)

VW Technician

274 satisfied customers

16 years of experience

< Previous | Next >

Related VW Questions
I am replacing my mech unit in my 2013 GTI and the unit I
I am replacing my mech unit in my 2013 GTI and the unit I got when they went to do basic settings wanted a electronic parking break which my car doesn't have. I contacted the company that sent it to m… read more
VWDoc
VWDoc
Independent VW Shop owner
Bachelor's Degree
1,738 satisfied customers
I talk with you last month about a VW Jetta 20 T. I need to
I talk with you last month about a VW Jetta 20 T. I need to know where the red black and blue wires in the steering column wiring harness go. We had thourought before they were after market but they a… read more
eric remington
eric remington
FORMER SHOP OWNER/TECHNICIAN/INSPECTOR
associates degree
470 satisfied customers
My 2002 Jetta 2.0 lost little bit of a power special going
My 2002 Jetta 2.0 lost little bit of a power special going up hill … read more
camerontech
camerontech
20 year experience diagnostic technician
class a
627 satisfied customers
2008 VW Passat 2.0 just bought it used off BMW lot
2008 VW Passat 2.0 just bought it used off BMW lot yesterday. The check engine light was shut off at dealer, today it came back on. Going to bring it back tomorrow for them to check but what else shou… read more
Martin
Martin
auto electrical
Vocational, Technical or Trade Scho
776 satisfied customers
The lights on my speedometer and RPM guage do not light up,
The lights on my speedometer and RPM guage do not light up, and my speedometer will suddenly just stop working, and will start working again later. … read more
Wolfgang
Wolfgang
6 satisfied customers
Have new 2018 Atlas. Sometimes when driving my dogs I need
Hi! Have new 2018 Atlas. Sometimes when driving my dogs I need to park the car to run an errand. Want to keep the engine running and to keep the ac running. Sometimes the car shuts itself off. Can I s… read more
internal88
internal88
Product Manger
Bachelor's Degree
623 satisfied customers
My hood latch cable is broken, and my battery is dead. I am
My hood latch cable is broken, and my battery is dead. I am trying to figure out alternative ways to open the hood? … read more
Peter Bagley
Peter Bagley
master technition
Vocational, Technical or Trade School
1,161 satisfied customers
2001 vw beetle gls 2.0 engine code aeg wipers have only one
2001 vw beetle gls 2.0 engine code aeg wipers have only one speed. installed new clock spring,wiper arm and turn signal arm. what wiper relay should i have? … read more
kyle swart
kyle swart
Certificate Of Completion, Automotive Technology
206 satisfied customers
I want to activate the sunroof emergency close function, how
I want to activate the sunroof emergency close function, how do I activate it? … read more
Danny
Danny
VW Mechanic
4,282 satisfied customers
Vehicle is 2003 VW Passat W8 wagon. Problem is wiper arm
Vehicle is 2003 VW Passat W8 wagon. Problem is wiper arm stud has screwed up starter thread. Have dies to retao, but do not know if the 8M nut is 8m x 1.00 or 8m x 1.25. Don't want to try to rethread … read more
Wolfgang
Wolfgang
6 satisfied customers
I think the ECM is going bad. Car runs for 40-50 miles just
I think the ECM is going bad. Car runs for 40-50 miles just fine and then jerks and cuts off. After sitting a while it runs ok for a while. It also shifts into 6th gear and will not shift. When I stop… read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,036 satisfied customers
I just installed a different radio in my 06 VW Jetta with
I just installed a different radio in my 06 VW Jetta with one I bought from the pick n pull. I need the code to access my radio. I have my radio code and vin. … read more
kyle swart
kyle swart
Certificate Of Completion, Automotive Technology
206 satisfied customers
My instrument panel has been going blank and car won't start
Hi - my instrument panel has been going blank and car won't start of course. … read more
kyle swart
kyle swart
Certificate Of Completion, Automotive Technology
206 satisfied customers
I have a 1975 volkswagon beetle I need to know what each of
I have a 1975 volkswagon beetle I need to know what each of the colored wires are for wiper motor there is solid green / black with yellow tracer / black with gray tracer / and solid black wire / one … read more
Martin
Martin
auto electrical
Vocational, Technical or Trade Scho
776 satisfied customers
I bought a 2006 Passat V6 a couple months ago. The car
I bought a 2006 Passat V6 a couple months ago. The car wasn't running when I purchased it. The previous owner had been told the key had lost its identity. The car had locked down, nothing would power … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Have a code on passat w8 2003. Just cranking over.
Have a code on passat w8 2003 . Just cranking over. … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Two problems: My 2013 Jetta's cigarette lighter is not
Two problems: My 2013 Jetta's cigarette lighter is not working *and* while trying to find the right fuse I removed the fuse for the dashboard lights. … read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
2011 tiguan 2.0 turbo kept quitting last fall had it towed
2011 tiguan 2.0 turbo kept quitting last fall had it towed and i replaced pass side lift pump in the tank. vehicle imediatly had more power and better on fuel until yesterday when it quit 8 times on m… read more
Wolfgang
Wolfgang
6 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x