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2006 beetle convertible and the window switches stopped

Customer Question
2006 beetle convertible and...

2006 beetle convertible and the window switches stopped working but the switch to make all 4 go down still works but the drivers window will not go down no power locks or mirrors.. the gas and trunk still work and the fab does lock and unlock both door still

Mechanic's Assistant: Is the power loss consistent, or does it fluctuate?

No its has not worked today even after driving a round

Mechanic's Assistant: Are you fixing your Convertible yourself? What have you tried so far?

Also the window does not move down when you unblock door like it did yesterday

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No work done the top is in good shape I did take door panel off to see if wire came loose and found nothing wrong

Submitted: 3 months ago.Category: VW
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Answered in 6 hours by:
3/24/2018
VW Mechanic: Wolfgang, VW Master Technician replied 3 months ago
Wolfgang
Wolfgang, VW Master Technician
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Experience: Senior VW Master Tech 15 yrs
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I do need the vin # to get the factory information to assist.

Thanks

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Customer reply replied 3 months ago
3vwrf31y16m303870
VW Mechanic: Wolfgang, VW Master Technician replied 3 months ago

i need you to peel the rubber boot back and see if you have any broken or chaffed wires.

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Customer reply replied 3 months ago
I did. And didn’t see any. They all looked ok
VW Mechanic: Wolfgang, VW Master Technician replied 3 months ago

do you have vag com scan tool?

I do believe you have a window module/motor that has an issue and to verify that is the root cause VAG COM is needed to verify inputs and outputs .

That is the logical way to go about this!!

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Customer reply replied 3 months ago
I do have a obd scanner. I can can scan in the morning Any code I should look for ?
VW Mechanic: Wolfgang, VW Master Technician replied 3 months ago

that may not scan the comfort module.

obd scanners are for engine and transmission only!!

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Customer reply replied 3 months ago
Ok. Can see if I can get one at auto store or garage.
Customer reply replied 3 months ago
Got it. I will order it. Ty. Will get back with you
VW Mechanic: Wolfgang, VW Master Technician replied 3 months ago

my pleasure!!

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