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Paerl. 2012, great car except for a recent cracked piston,

Customer Question
Hi paerl Mechanic's Assistant:...

Hi paerl

Mechanic's Assistant: What year is your VW?

2012, great car except for a recent cracked piston, which service center is claiming requires a replacement engine..4000kms post dealer service..

Mechanic's Assistant: Do you have the trouble code? Do you have a code reader or scan tool?

We’ve had a bore camera done by dealer which says cracked piston in cyl 3, hopefully vw dealer will provide diagnostic report tomorrow

Mechanic's Assistant: I'll pass this info along to the VW Mechanic so that he can get you a quick fix. Are you fixing your vehicle yourself? What have you tried so far?

The car felt rough at idle i our garage, so advised my partner to take it to the dealer we bought it from, with harrier warranty.. they did compression check and found cyl 3 down. Put a note scope in and discovered cracked piston..at somewhat at a loss as replacement engine looking to be more than we paid..maybe vw diagostic will say something different, but both cairns vw and the dealer we bought the car from seem snowed under and rather unhelpful and expensive options?

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Maybe that it’s done less than 80000kms and regular servicing..ali isn’t a rev head and drives abit like a nanna if anything

Submitted: 4 months ago.Category: VW
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Answered in 6 minutes by:
3/21/2018
VW Mechanic: Mechanic01, ASE Certified Technician replied 4 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: VW
Satisfied Customers: 3,365
Experience: Owner at Baltic investments
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Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is a system automated prompt , not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

If it has a crack piston its more than likely damaged the cylinder walls and a engine replacement will be necessary, the warranty should cover it though if you have the drive train in the allotted mileage

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