VW

Have Volkswagen Questions? Ask an Expert Now.

Ask an Expert,
Get an Answer ASAP!

Battery was drained (new one) and will not charge. AAA

Customer Question
Battery was drained (new...

Battery was drained (new one) and will not charge. AAA thinks it is electrical since my windows rolled down when he tried to charge the battery. Dials went crazy as well the the tachometer making a ticking and the dail moving in short jerks to high rpms with out my foot on the gas.

Mechanic's Assistant: Where exactly do you think the noise is coming from? And how long has this been going on?

No Noise just dead car

Mechanic's Assistant: What is the make/model/year of your car?

Volkwagen cc 2010

Mechanic's Assistant: Are you fixing your CC yourself? What have you tried so far?

No I have a mechanic. I have dumped $4000.00 in this car last year!!

Submitted: 7 months ago.Category: VW
Show More
Show Less
Ask Your Own VW Question
Answered in 26 minutes by:
1/15/2018
VW Mechanic: Wolfgang, VW Master Technician replied 7 months ago
Wolfgang
Wolfgang, VW Master Technician
Category: VW
Satisfied Customers: 5,243
Experience: Senior VW Master Tech 15 yrs
Verified

Welcome, I'm Wolfgang.

  • WORK TIME, I am here 7 days a week but not all hours of the day, do not worry I will respond.
  • FEES, I am a user of the website like you, not an employee. Any fee or account questions need to be addressed to the website.
  • PHONE CALLS are automatically offered by the website. I or another may take the call if you request one.
  • UPLOADED LINKS, if I upload dropbox links, without the phone app use the box on the top right for direct download.
  • RATING ANSWERS, please let me know what you need from me so you are pleased with my answer.

The windows did they roll down completely or did they just drop a little?

did you try to charge the battery than jump start the battery ?

please do let me know!!

Thanks

Ask Your Own VW Question
Customer reply replied 7 months ago
Windows rolled down 1/2 way. New battery would not charge.
VW Mechanic: Wolfgang, VW Master Technician replied 7 months ago

being that this is a CC the widows drop down to allow the door to close then the windows go back up. so with that being said with the battery being dead then when you applied power to the system its natural thing is to roll the windows down.

now to the issue that the battery will not take a charge . being that the battery is so low on voltage and then attempt to jump start there was not enough voltage because the battery is trying to charge taking the voltage up hence the needles bouncing etc......

Is the battery a factory replacement battery or aftermarket?

Ask Your Own VW Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a vw mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask vwnewton Your Own Question
vwnewton
vwnewton
vwnewton, VW Owner,ASE Master and L1 Advanced
Category: VW
Satisfied Customers: 307
307 Satisfied Customers
Experience: 25 years of VW obsession turned into a job, last 15 years as a VW Tech.

vwnewton is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

vwnewton

vwnewton

VW Owner,ASE Master and L1 Advanced

307 satisfied customers

25 years of VW obsession turned into a job, last 15 years as a VW Tech.

VWDoc

VWDoc

Independent VW Shop owner

1,764 satisfied customers

20 years of experience working with VW's. Independent European shop owner and technician.

Martin

Martin

auto electrical

804 satisfied customers

South African Trade Diploma in Auto Electrical

Matt

Matt

Engineer

708 satisfied customers

Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing

Tim&#039;s Auto Repair

Tim's Auto Repair

mechanic

484 satisfied customers

Have owned a repair shop for 25 yrs.

Tim Mohr

Tim Mohr

ASE MASTER TECH

419 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Chris(aka-Moose)

Chris(aka-Moose)

VW Technician

286 satisfied customers

16 years of experience

< Previous | Next >

Related VW Questions
I have a 2008 VW Beetle with a power drain which will drain
I have a 2008 VW Beetle with a power drain which will drain down a new battery in about 10 minutes of driving. I have no blown fuses and have gone as far as to replace the alternator and check the wir… read more
molurch
molurch
Owner
Vocational, Technical or Trade Scho
941 satisfied customers
My battery was dead in my 2010 Jetta TDI, so I follow the
My battery was dead in my 2010 Jetta TDI, so I follow the manual to remove the battery, charged the battery on a slow charger, and started putting the battery like the owner's manual said to. Well, I … read more
Eric
Eric
Auto Technician
589 satisfied customers
I have a 2010 VW cc and the battery keeps going dead even
hi, I have a 2010 VW cc and the battery keeps going dead even after charging it. Car runs fine when we jump start… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
Volkswagen CC Luxury: Hi. After a weekend trip of about 400
Hi. After a weekend trip of about 400 miles, I went out in the garage this morning to start the car and put the key in and all of the dashboard lights flashed, the windows rolled down about 1/3 of the… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
Volkswagen Beetle: I have a 1999 VW Beetle and am having to
I have a 1999 VW Beetle and am having to replace the battery every 3 -4 months. My mechanic says alternator is fine. It was replaced several years ago. Two days ago battery was dead but was able to ha… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
1999 volkswagen: with 103,000 miles..o2 sensor..injector..running fine
We tried to use this sevice on Sunday with VWNEWTON and have put the CC info in 2 times a one time on Suday and again today but we are not get any answers does this mean you can not help with this pro… read more
VW Tech 1
VW Tech 1
Team Leader VW and MINI
Vocational, Technical or Trade Scho
412 satisfied customers
VW Beetle: 02..drove..1.5 miles and the engine shut off while parked
VW Beetle 1999 2.0 5-speed. (196K now-bought it in '02 with 56K). 7/15/-Started it up and drove it 1.5 miles and the engine shut off while parked. Couldn't get it to start again. Battery is fine. 7 ho… read more
Danny
Danny
Owner, lead mechanic
High School or GED
3,963 satisfied customers
Beetle: slowing down..the beetle to the volkswagen dealership..master
I recently bought a 2007 new beetle with 40000 miles. When the car would downshift as I was slowing down It would downshift at a higher rpm than I thought was usual making the car jerk a little. I too… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
2002 VW golf: drained..batteries..aaa..there is a short circuit
I have a 2002 VW golf and since we bought this car it has always drained the battery. We changed 7 batteries and thanks to AAA some were free! Anyway, we took it to the dealer several times and he tol… read more
Matt
Matt
Engineer
Bachelor's Degree
708 satisfied customers
2010 VW Jetta TDI: sport..wagon..the area of the steering column
I have a 2-month old 2010 VW Jetta TDI Sportswagen. It has a squeak that comes and goes with my front suspension or steering. It sounds like it's under the dash in the area of the steering column. It … read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
2010 VW: my other cars and ive tried other phones as well to no avail
The bluetooth on my 2010 VW CC was working but suddenly is not. When I start the car, it doesn't search for my iPhone to connect. I can use the bluetooth feature on my other cars and I've tried other … read more
gomi_otaku
gomi_otaku
Auto Technician (dealership)
Vocational, Technical or Trade Scho
2,229 satisfied customers
2002 Beetle: battery light..ABS light..the airbag light came on..drove
Hi..I have a 2002 Beetle and I was just driving when all of a sudden I noticed the battery light was on, next the ABS light, and the airbag light came on. The window rolled up slower than normal. I ma… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
beetle: hooked a battery pack in to the 12 volt port in the console
I have a 2006 new beetle and I need to change the battery. On the 2003 beetle we have I just hooked a battery pack in to the 12 volt port in the console. On the"06 the ports are off when the key is of… read more
gomi_otaku
gomi_otaku
Auto Technician (dealership)
Vocational, Technical or Trade Scho
2,229 satisfied customers
Passat: heater/air..It only blows..climate control..control unit
the heater/air fan on my VS Passat isn't blowing right. It only blows on high no matter what setting you use. Do I need to replace the entire climate control unit?… read more
gomi_otaku
gomi_otaku
Auto Technician (dealership)
Vocational, Technical or Trade Scho
2,229 satisfied customers
1999 passat: put a new battery..driver door..my gas cap..locks
my battery went dead in my 1999 passat, put a new battery in and my car would not start the alarm system or something shut the car down we were told to lock the driver door, unhook the hot battery cab… read more
Danny
Danny
Owner, lead mechanic
High School or GED
3,963 satisfied customers
Volkswagen: the exterior door knob on passenger site..heck
I have a volswagen (1998) the exterior door knob on passenger site was broken, I replaced it with a new one (one heck of a job, one full day). However, after turning it on and driving it back to my ho… read more
Rick VDUB
Rick VDUB
VW/Audi mechanic
Vocational, Technical or Trade Scho
52 satisfied customers
parking lot..car back on to shut them but nothing happened
i pulled into a parking lot and shut my car off. i realized my windows were still open, i went to turn the car back on to shut them but nothing happened. car won''t start, windows are stuck down. i st… read more
Christopher
Christopher
Vocational, Technical or Trade Scho
300 satisfied customers
1999 volkswagen passat: door panel..pulley..trunk..lights come on
1999 Volkswagon Passat we took of passenger side door panel when pulley for window broke. When I went to start it their is a ticking noise and trunk automatically releases. Now after a few starts the … read more
RIP
RIP
Lead Technician/ JA Car Category Mentor
High School or GED
452 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x