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Battery was drained (new one) and will not charge. AAA

Customer Question
Battery was drained (new...

Battery was drained (new one) and will not charge. AAA thinks it is electrical since my windows rolled down when he tried to charge the battery. Dials went crazy as well the the tachometer making a ticking and the dail moving in short jerks to high rpms with out my foot on the gas.

Mechanic's Assistant: Where exactly do you think the noise is coming from? And how long has this been going on?

No Noise just dead car

Mechanic's Assistant: What is the make/model/year of your car?

Volkwagen cc 2010

Mechanic's Assistant: Are you fixing your CC yourself? What have you tried so far?

No I have a mechanic. I have dumped $4000.00 in this car last year!!

Submitted: 4 months ago.Category: VW
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Answered in 26 minutes by:
1/15/2018
VW Mechanic: Wolfgang, VW Master Technician replied 4 months ago
Wolfgang
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The windows did they roll down completely or did they just drop a little?

did you try to charge the battery than jump start the battery ?

please do let me know!!

Thanks

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Customer reply replied 4 months ago
Windows rolled down 1/2 way. New battery would not charge.
VW Mechanic: Wolfgang, VW Master Technician replied 4 months ago

being that this is a CC the widows drop down to allow the door to close then the windows go back up. so with that being said with the battery being dead then when you applied power to the system its natural thing is to roll the windows down.

now to the issue that the battery will not take a charge . being that the battery is so low on voltage and then attempt to jump start there was not enough voltage because the battery is trying to charge taking the voltage up hence the needles bouncing etc......

Is the battery a factory replacement battery or aftermarket?

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