VW

Have Volkswagen Questions? Ask an Expert Now.

Ask an Expert,
Get an Answer ASAP!

I cannot open my gas tank. It starts as usual, but I just…

Customer Question
I cannot open my...

I cannot open my gas tank .

Mechanic's Assistant: Has the vehicle turned into a gas hog? And how does it start -- same as usual?

It starts as usual, but I just had it repaired, but not near the gas tank

Mechanic's Assistant: What is the model/year of your VW?

2010 cc

Mechanic's Assistant: Are you fixing your CC yourself? What have you tried so far?

I tried cancelling all the menus and tried to open it. I tried with a credit card, but no luck

Submitted: 6 months ago.Category: VW
Show More
Show Less
Ask Your Own VW Question
Answered in 21 minutes by:
1/3/2018
VW Mechanic: internal88, VW Mechanic replied 6 months ago
internal88
internal88, VW Mechanic
Category: VW
Satisfied Customers: 2,747
Experience: I've been working in the automotive industry for over 10 years. Diagnostic is my strength.
Verified

Hello, and thank you for your question. I am Brandon - VW tech.

The fuel door actuator is bad or got disconnected this is why the door is not opening.

You could also manual opening it by going through the trunk at the rear panel. Do you want to open it that way?

Ask Your Own VW Question
VW Mechanic: internal88, VW Mechanic replied 6 months ago

You will have to open the trunk and pull down the trunk lining. That way you will have and access the port on the right side near the pocket, you can reach forward with your hand and access the metal bar between the actuator and the fuel door. You'll have to rely on touch because you won't be able to see anything. Once you feel the metal bar, if you push it backward. It should pop the door open. Please rate me positive, thank you!

Ask Your Own VW Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a vw mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask internal88 Your Own Question
internal88
internal88
internal88, VW Mechanic
Category: VW
Satisfied Customers: 2,747
2,747 Satisfied Customers
Experience: I've been working in the automotive industry for over 10 years. Diagnostic is my strength.

internal88 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

vwnewton

vwnewton

VW Owner,ASE Master and L1 Advanced

307 satisfied customers

25 years of VW obsession turned into a job, last 15 years as a VW Tech.

VWDoc

VWDoc

Independent VW Shop owner

1,764 satisfied customers

20 years of experience working with VW's. Independent European shop owner and technician.

Martin

Martin

auto electrical

804 satisfied customers

South African Trade Diploma in Auto Electrical

Matt

Matt

Engineer

708 satisfied customers

Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing

Tim&#039;s Auto Repair

Tim's Auto Repair

mechanic

484 satisfied customers

Have owned a repair shop for 25 yrs.

Tim Mohr

Tim Mohr

ASE MASTER TECH

419 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Chris(aka-Moose)

Chris(aka-Moose)

VW Technician

286 satisfied customers

16 years of experience

< Previous | Next >

Related VW Questions
Filling up the gas tank constantly cuts off. When i turn the
filling up the gas tank constantly cuts off. When i turn the hose upside down and fill slowly, it works fine. … read more
Martin
Martin
auto electrical
Vocational, Technical or Trade Scho
804 satisfied customers
2012 vw cc 2.0t .... Gas pump keeps shutting off. Can't even
2012 vw cc 2.0t .... Gas pump keeps shutting off. Can't even fill slow......lol … read more
Danny
Danny
Owner, lead mechanic
High School or GED
3,963 satisfied customers
It's a 2002 Volkswagen Jetta ok sometime when I go to get in
It's a 2002 Volkswagen Jetta ok sometime when I go to get in the car to go I go to start it and it won't start so they said I need to put the dumb key in the ignition turn it once and let set for 10 m… read more
Chris(aka-Moose)
Chris(aka-Moose)
VW Technician
Vocational, Technical or Trade School
286 satisfied customers
I went to get gas in my 2010 Tiguan and the fuel door will
I went to get gas in my 2010 Tiguan and the fuel door will not open. I have tried and tried. I have never had any trouble with it so no warning of issues. Looking at the internet it appears that I am … read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
2187 code. And after a while it comes back, i have replace
yes and after a while it comes back, i have replace the pc valve, still light on … read more
Kevin
Kevin
workshop foreman /master tech/mot tester
1 satisfied customers
LOOKING TO BUY A USED CAR, 2010 VOLKSWAGEN CC SPORT BUT
LOOKING TO BUY A USED CAR, 2010 VOLKSWAGEN CC SPORT BUT FOUND A RECALL: Manufacturer Safety Recall issued NHTSA #16V078 Recall # 69M9 DRIVER FRONTAL AIRBAG TAKATA SDI … read more
fordguy4u
fordguy4u
Automotive Tech
Vocational, Technical or Trade Scho
70 satisfied customers
Problem filling my gas tank on vw cc. the gas pump always
the gas pump always triggers off, like the gas tank is already full … read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
Tire pressure light goes on. Repaired tire. Good for a few
tire pressure light goes on. Repaired tire. Good for a few days . Now back on. Am I supposed to reset the tire pressure? If so How? … read more
Kevin
Kevin
workshop foreman /master tech/mot tester
1 satisfied customers
2010 VW CC. Doors 't respond to remote. Car won't start,
2010 VW CC. Doors don't respond to remote. Car won't start, windows won't go up. Trunk or gas door switches don't do anything. Parking brake won't go off. Dome lights on, radio works, dash seems to wo… read more
Wolfgang
Wolfgang
10 satisfied customers
Volkswagen: 2010 VW CC. Over half tank of fuel (gas). Idling
2010 VW CC. Over half tank of fuel (gas). Idling in driveway suddenly quits and won't restart. Car sits for 24 hours. Starts and idles for 15 minutes not missing a beat. I dont see any external fuel f… read more
chris
chris
Vocational, Technical or Trade Scho
316 satisfied customers
Volkswagen Passat CC: My 2010 passat fuel tank door is stuck
My 2010 passat fuel tank door is stuck shut. it moves a bit and heating with a hair dryer didn't help so don't think it is iced shut. How do I get it open?… read more
VWDoc
VWDoc
Independent VW Shop owner
Bachelor's Degree
1,764 satisfied customers
Volkswagen CC Sport: my 2010 cc just quit this morning. After
my 2010 cc just quit this morning. After running fine, starting twice on my way home from work, when I got in it to leave a friends house, it would fire run for a second then die. If I gave it any gas… read more
Martin
Martin
auto electrical
Vocational, Technical or Trade Scho
804 satisfied customers
Volkswagen CC Luxury: 2010 VW cc has died on my twice in the
2010 VW cc has died on my twice in the last 3 weeks. It would act like it wanted to start but would instantly die. The next day...after the car had cooled down it would start right up. I took it to th… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
2010 VW: fuel tank..TDI that ive put 7L of petrol..mechanics
How do i empty the fuel tank on a 2010 VW caddy maxi 1.9L TDI that ive put 7L of petrol in by accident? My local mechanics have had it all day without success at doing so.… read more
Technopro
Technopro
Vocational, Technical or Trade Scho
334 satisfied customers
2010 Volkswagen: the 2009 model..alignment..2010 model..reliability
I'm interested in the 2010 Volkswagen CC but know that the 2009 model had issues with alignment and water leaks that were mentioned on multiple web sites. I'm wondering how these issues were addressed… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
VW: nav..stereo..music onto the cars hard drive with an SD card but I
I just bought a VW CC with the nav and touch screen stereo. I'm trying to load music onto the cars hard drive with an SD card but I keep getting "SD card error check SD card." I tried with a 4GB SD ca… read more
Christopher
Christopher
Vocational, Technical or Trade Scho
300 satisfied customers
Beetle: my 2000..It turns out the battery was bad so I
I emailed you earlier about my 2000 New Beetle. It turns out the battery was bad so I just had another one put in. Thanks anyway. Can you please cancel my credit card payment. I'll certainly bookmark … read more
David
David
Shop Foreman / Lead Technician
ASE Master and L1+ VW Master Techni
2,315 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x