VW

Have Volkswagen Questions? Ask an Expert Now.

Ask an Expert,
Get an Answer ASAP!

My VW Eurovan won't start. I changed the battery, the

Customer Question
My VW Eurovan won't start...
My VW Eurovan won't start. I changed the battery, the ignition switch but it still wont start. What could be the problem?
Submitted: 8 months ago.Category: VW
Show More
Show Less
Ask Your Own VW Question
Customer reply replied 8 months ago
I bought this Eurovan in Feb. Almost immediately I noticed a few second delay in the enging turning over after turning the key. It was very random and hardly noticeable. Then it progressed to not starting for 10 minutes. Just silence, then it would start with no problem. This was still very random. 9 times out of 10 it would start fine. Then I had parked the car on a decline, nose down and I had to call a tow truck, it wouldnt start. I told him I think if he pulls it back to level ground it will start. It did. I drove it a few more days with no problems. Then I eventually got worse and now it wont start at all.
I read the ignition cylender is a big problem in these cars. So I replaced it. As soon as I did it started turning over. I was psyched! But it wouldnt start, I kept turning the key and it kept trying. But then eventually it just stopped. Back to doing nothing. I thought maybe i broke the thing so i ordered a no cylinder and again it was trying to start. But once again its back to silence. All electric seems to be fine.
Answered in 4 hours by:
11/13/2017
VW Mechanic: Wolfgang, VW Master Technician replied 8 months ago
Wolfgang
Wolfgang, VW Master Technician
Category: VW
Satisfied Customers: 5,214
Experience: Senior VW Master Tech 15 yrs
Verified

Thanks for choosing Just Answer . I'm Wolfgang here to help!!

I am confident we can resolve your problem together. Please
understand that I don't know your skill level. In most cases when you have a problem
with the way the vehicle performs, specialized tooling is required to acquire computer
data/information or engine testing results. We didn’t build these complicated vehicles; we
just diagnose and fix them. Also understand that I can't see, smell, hear, or touch the
vehicle either, so it may take a few replies to get to satisfactory results. I am also going to
direct you with the fastest, easiest and most common things to check first. Please be
patient and permit me to do what I do best.
I also try to give all of the information you may need, expecting a “positive rating” in
return. I will also continue assisting you after you have rated me, if necessary. If there
is any reason I cannot get a positive rating, please let me know why “in advance”, so I
can go another direction for you. I am sorry you’re having this problem; I’ll help you
through it.
Below is my first answer or request for more information. If you do not understand it, or you need more information from me, or need me to go in more detail.

I do need a vin # to get the factory information to assist.

do you have a volt meter and can you see the starter to do some electrical checks ?

please do let me know!!

Thanks

Ask Your Own VW Question
Customer reply replied 8 months ago
Hello,
Thank you for your help. I promise to be fair with my rating. My skill level is none! I was able to change the ignition cylinder with the help of Youtube. I do not know if I have a volt meter. But I will get one. The vin# ***** *****Rena
VW Mechanic: Wolfgang, VW Master Technician replied 8 months ago

what i need you to do is to get to the starter the small wire and measure voltage at the small wire . you may need a second person to do the ignition switch while measuring the voltage !! one lead in the connector and the other to ground measure in dc volts!!

please let me know what is the voltage while trying to start the vehicle!!

Thanks

Ask Your Own VW Question
Customer reply replied 8 months ago
Do have any idea where the starter is on the Eurovan? Do i need to go under the van?
Customer reply replied 8 months ago
Great! Thanks for the pic. I dont have a meter right now. So Ill probably get back to tonight or tomorrow morning.
VW Mechanic: Wolfgang, VW Master Technician replied 8 months ago

ok

Ask Your Own VW Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a vw mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask vwnewton Your Own Question
vwnewton
vwnewton
vwnewton, VW Owner,ASE Master and L1 Advanced
Category: VW
Satisfied Customers: 307
307 Satisfied Customers
Experience: 25 years of VW obsession turned into a job, last 15 years as a VW Tech.

vwnewton is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

vwnewton

vwnewton

VW Owner,ASE Master and L1 Advanced

307 satisfied customers

25 years of VW obsession turned into a job, last 15 years as a VW Tech.

VWDoc

VWDoc

Independent VW Shop owner

1,764 satisfied customers

20 years of experience working with VW's. Independent European shop owner and technician.

Martin

Martin

auto electrical

804 satisfied customers

South African Trade Diploma in Auto Electrical

Matt

Matt

Engineer

708 satisfied customers

Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing

Tim&#039;s Auto Repair

Tim's Auto Repair

mechanic

484 satisfied customers

Have owned a repair shop for 25 yrs.

Tim Mohr

Tim Mohr

ASE MASTER TECH

419 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Chris(aka-Moose)

Chris(aka-Moose)

VW Technician

286 satisfied customers

16 years of experience

< Previous | Next >

Related VW Questions
2000 Eurovan won't start. Turn ignition key and the gear
2000 Eurovan won't start. Turn ignition key and the gear selector on the dash moves from P to D … read more
Wolfgang
Wolfgang
VW Master Technician
5,214 satisfied customers
Our 93 eurovan won't start. Battery is Ok and it turns over,
hi! our 93 eurovan won't start. Battery is Ok and it turns over, and not out of gas, andy ideas? … read more
Jagmaster
Jagmaster
Bachelor's Degree
346 satisfied customers
Volkswagen polo Vivo, 1.4: I have a Polo Vivo, 1.4 2010 model.
I have a Polo Vivo, 1.4 2010 model. Recently, while driving, the steering icon and oil light came on, car lost power and cut off. I switched it on and the only idled for a while, then totally lost pow… read more
Matt
Matt
Engineer
Bachelor's Degree
708 satisfied customers
volkeswagen Jetta: Hello I really need help with my 1999 VW
Hello I really need help with my 1999 VW Jetta. It will not start, try turning over or even make a clicking noise there's no sound when I put the key into the ignition. It was running great thepast fe… read more
Chris(aka-Moose)
Chris(aka-Moose)
VW Technician
Vocational, Technical or Trade School
286 satisfied customers
volkswagen eurovan: I have a volkswsgen eurovan 2003, When
I have a volkswsgen eurovan 2003, When I noticed the brake pad light on, I went to a mechanic who changed the brake pads for me but after changing the brake pad, I started the car to leave, normally a… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
mech to replace the oil sensor that started to leak..rev..cuts..kicks
Perfectly running car then gave it to a mech to replace the oil sensor that started to leak - got it back and the problem progressed to the current condition. The problem started with high rev on star… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
eurovan: w/vr6 eng..acceraleration and continued to run rough..incline
have a 01 eurovan w/vr6 eng. At last gas up engine would turn over but did not start for a while.Eventually it did but started to bog during acceraleration and continued to run rough. flat road or dec… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
2003 VW Jetta GL: 2.0...car to turn the ignition and I was unable
Today, I had a problem with my 2003 VW Jetta GL 2.0. I went into the car to turn the ignition and I was unable to turn the key. The key would not turn. This has already happened a few times before. No… read more
VWDoc
VWDoc
Independent VW Shop owner
Bachelor's Degree
1,764 satisfied customers
My 2000 VW Beetle does not start. When i turn the key, all
My 2000 VW Beetle does not start. When i turn the key, all the dashboard lights come on...but no ignition. There is no sound...nothing. It was running fine. I stopped briefly, turned off the car (10 m… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
2004 Touareg TDI: V..warning: Alternator Workshop..faults..Exhaust
I have a 2004 Touareg TDI V-10 that just started demonstrating what looks like an alternator problem. The MFI started to display a warning: "Alternator Workshop" followed by a series of other errors o… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
2000 vw jetta: coded..dealer, the keyless entry doors trunk panic
2000 vw jetta, had a new master key supposedly coded by dealer, the keyless entry doors trunk panic does not work, when i turn the key on the alarm sounds every time????… read more
vwnewton
vwnewton
VW Owner,ASE Master and L1 Advanced
307 satisfied customers
1997 vw jetta: wont turn..battery and terminals..starts fine..cars
i have a 1997 vw jetta wont turn over when warm outside will start when push started changed battery and terminals and starter starts fine in the morning when its cold but not later in the day when i … read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
03 Eurovan: 04..release..the fuel filter, which..diagnostic computer
Frequently when starting my '04 Rialta ('03 Eurovan) it immediately stops running when I release the key and will do so for many times (from 4 to 15 times). I thought it might be the fuel supply and r… read more
David
David
Shop Foreman / Lead Technician
ASE Master and L1+ VW Master Techni
2,315 satisfied customers
2006 jetta 2.5: with about 26,000 miles..my ignition keep locking up
i have a 2006 jetta 2.5 with about 26,000 miles on it why does my ignition keep locking up?… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
Touareg: unlock..key fob..Batt in Fob checks @ 3.02 Volts
How do you repair a non-functioning remote door unlock system when it doesn't respond to the key fob button on an 04 Touareg. Batt in Fob checks @ 3.02 Volts. Alarm goes off following manual key entry… read more
marcpod
marcpod
Own collision repair service
Vocational, Technical or Trade Scho
1,185 satisfied customers
1995 eurovan: I cant get the key out of the ignition -- its stuck
i just acquired a 1995 eurovan. I can't get the key out of the ignition -- it's stuck. Any suggestions?… read more
vwnewton
vwnewton
VW Owner,ASE Master and L1 Advanced
307 satisfied customers
1999 Eurovan: lockup..one side and jiggle the key to insert..unlock
Sometimes my 1999 Eurovan steering wheel would lockup. It took turning the steering wheel all the way to one side and jiggle the key to insert and then turn to unlock the steering wheel. What made thi… read more
gomi_otaku
gomi_otaku
Auto Technician (dealership)
Vocational, Technical or Trade Scho
2,229 satisfied customers
VW EuroVan: changing..ignition switch..van..anti-theft system
For a VW EuroVan 1999, after changing the battery and turning the ignition switch the van does not start. Could this be related to the anti-theft system? How do I reset it? How can I rest the radio?… read more
David
David
Shop Foreman / Lead Technician
ASE Master and L1+ VW Master Techni
2,315 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x