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I think i have a bad relay for my headlights. I just dont…

Customer Question
I think i have...

I think i have a bad relay for my headlights. I just dont have a diagram to locate the right one.

Mechanic's Assistant: Have you checked the fuses? Have you checked the bulbs?

Its a 2012 jetta 2.5 se. Checked bulbs and lights. Both are good its just really dim.

Mechanic's Assistant: Are you fixing your Jetta yourself? What have you tried so far?

I am. So far ive checked the fuses

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

The light bulbs have been changed.

Submitted: 8 months ago.Category: VW
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Answered in 26 minutes by:
11/10/2017
VW Mechanic: Wolfgang, VW Master Technician replied 8 months ago
Wolfgang
Wolfgang, VW Master Technician
Category: VW
Satisfied Customers: 5,212
Experience: Senior VW Master Tech 15 yrs
Verified

Thanks for choosing Just Answer . I'm Wolfgang here to help!!

I am confident we can resolve your problem together. Please
understand that I don't know your skill level. In most cases when you have a problem
with the way the vehicle performs, specialized tooling is required to acquire computer
data/information or engine testing results. We didn’t build these complicated vehicles; we
just diagnose and fix them. Also understand that I can't see, smell, hear, or touch the
vehicle either, so it may take a few replies to get to satisfactory results. Note there may be an issue where the complexity of the issue will require a Premium Service. This service will be an addition to the normal question cost. Usually it does not come down to this but keep in mind!! I am also going to direct you with the fastest, easiest and most common things to check first. Please be
patient and permit me to do what I do best.
I also try to give all of the information you may need, expecting a “positive rating” in
return. I will also continue assisting you after you have rated me, if necessary. If there
is any reason I cannot get a positive rating, please let me know why “in advance”, so I
can go another direction for you. I am sorry you’re having this problem; I’ll help you
through it.
Below is my first answer or request for more information. If you do not understand it, or you need more information from me, or need me to go in more detail.

i do need the vin # to get the factory info to assist!!

was the vehicle in an accident? any recent repairs?

thanks

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