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The trunk won't open. No but I think it's something

Customer Question
The trunk won't open ...

The trunk won't open

Mechanic's Assistant: Have you tried silicone spray or WD-40?

No but I think it's something electrical because doesn't seem to be stuck

Mechanic's Assistant: What is the model/year of your VW?

2012 Passat

Mechanic's Assistant: Are you fixing your Passat yourself? What have you tried so far?

I only tried the button inside the glove box

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I was checking the fuse boxes before I got this issue. Then I tried starting the car, later it didn't start. I thought the battery was dead, then I used jumper cables and nothing. Then I realized I moved a fuse in the wrong in to the wrong slot and put it back in the right one, I guess, and the car started again fine. Then I wanted to open the trunk

Submitted: 7 months ago.Category: VW
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Answered in 16 minutes by:
9/30/2017
VW Mechanic: vwtech0405, VW Technician replied 7 months ago
vwtech0405
vwtech0405, VW Technician
Category: VW
Satisfied Customers: 11,122
Experience: VW Master Technician VW Certified
Verified

Did the trunk issue only happened after you messed around with the fuses ?

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VW Mechanic: vwtech0405, VW Technician replied 7 months ago

Which exact fuses did you mess with ??

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Customer reply replied 7 months ago
both inside the engine hay and the ones in the cockpit
VW Mechanic: vwtech0405, VW Technician replied 7 months ago

Can you upload the picture of your current fuse layout of the cockpit one to where the issue is

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VW Mechanic: vwtech0405, VW Technician replied 7 months ago

Look at the fuse block closely in the holes where there is no fuse in it and do you see one empty spot that has metal prongs for a fuse in each hole ??

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