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The starter relay does not send 12 volts to the starter

Customer Question
The starter relay does...

The starter relay does not send 12 volts to the starter cellenoid

Mechanic's Assistant: How many miles are on the car? Has the car been starting normally?

Yes

Mechanic's Assistant: What is the model of your '12 VW?

1998 karta VR6

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

Yes

Submitted: 10 months ago.Category: VW
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Customer reply replied 10 months ago
Hello? What do I get for my 5.00??
Customer reply replied 10 months ago
Is just answer a scam?
Answered in 1 hour by:
9/23/2017
VW Mechanic: David Craig, Auto Mechanic replied 10 months ago
David Craig
David Craig, Auto Mechanic
Category: VW
Satisfied Customers: 5,994
Experience: Owner/Mechanic at 3D Automotive
Verified

Hi Im David, no its not a scam. and for a satifactory answer its the 28.00 you pledged to pay plus the 5.00 good faith deposit. now if thats ok we can continue. what model vw is this? if this is a european model then I dont have information it it.

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Customer reply replied 10 months ago
5.00 gets me nothing!
VW Mechanic: David Craig, Auto Mechanic replied 10 months ago

please answer my question on the model of this car.

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VW Mechanic: David Craig, Auto Mechanic replied 10 months ago

Im afraid I dont have ny information on this model. I will opt out and see if anyone else does. have a great day.

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VW Mechanic: Wolfgang, VW Master Technician replied 10 months ago
Wolfgang
Wolfgang, VW Master Technician
Category: VW
Satisfied Customers: 5,247
Experience: Senior VW Master Tech 15 yrs
Verified

Thanks for choosing Just Answer . I'm Wolfgang here to help!!

I am confident we can resolve your problem together. Please
understand that I don't know your skill level. In most cases when you have a problem
with the way the vehicle performs, specialized tooling is required to acquire computer
data/information or engine testing results. We didn’t build these complicated vehicles; we
just diagnose and fix them. Also understand that I can't see, smell, hear, or touch the
vehicle either, so it may take a few replies to get to satisfactory results. Note there may be an issue where the complexity of the issue will require a Premium Service. This service will be an addition to the normal question cost. Usually it does not come down to this but keep in mind!! I am also going to direct you with the fastest, easiest and most common things to check first. Please be
patient and permit me to do what I do best.
I also try to give all of the information you may need, expecting a “positive rating” in
return. I will also continue assisting you after you have rated me, if necessary. If there
is any reason I cannot get a positive rating, please let me know why “in advance”, so I
can go another direction for you. I am sorry you’re having this problem; I’ll help you
through it.
Below is my first answer or request for more information. If you do not understand it, or you need more information from me, or need me to go in more detail.

I want to help but i do need a VIN # of the vehicle to assist!!

thanks

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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