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2013 Jetta TDI MkVI, wont start, battery charged, everything…

Customer Question
2013 Jetta TDI MkVI...

2013 Jetta TDI MkVI, wont start, battery charged, everything works, just wont turn over. Any ideas?

Mechanic's Assistant: Have you checked the battery, particularly the terminal connections? Are they corroded?

Battery is good, no corrosion

Mechanic's Assistant: Are you fixing your Jetta yourself? What have you tried so far?

Yes, checked fuses, battery, replaced brake switch, nothing so far

Submitted: 11 months ago.Category: VW
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Answered in 33 minutes by:
9/10/2017
VW Mechanic: Mechanic01, ASE Certified Technician replied 11 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: VW
Satisfied Customers: 3,820
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Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

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Customer reply replied 11 months ago
Ok, Im ready
VW Mechanic: Mechanic01, ASE Certified Technician replied 11 months ago

so that model has 2 relays, one on terminal 50 and one on 15, should be a 12 relay carrier underhood, have you checked power and ground at that yet?

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Customer reply replied 11 months ago
No not yet
Customer reply replied 11 months ago
I will do that now
VW Mechanic: Mechanic01, ASE Certified Technician replied 11 months ago

hummm im going off a diagram let me see if I can find which one is which

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