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2008 VW Passat 2.0T sport wagon Vehicle info system stuck on…

Customer Question
2008 VW Passat 2.0T sport...
2008 VW Passat 2.0T sport wagon
Vehicle info system stuck on Range
None of the steering wheel control buttons or horn working
Submitted: 11 months ago.Category: VW
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Answered in 2 hours by:
7/31/2017
VW Mechanic: Wolfgang, VW Master Technician replied 11 months ago
Wolfgang
Wolfgang, VW Master Technician
Category: VW
Satisfied Customers: 5,217
Experience: Senior VW Master Tech 15 yrs
Verified
Hello I'm Wolfgang. Is there an airbag light on ?
Any recent repairs performed before this issue? Any recent accidents ? Please let me know. Thanks
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Customer reply replied 11 months ago
I just checked - nothing unusual at all
Customer reply replied 11 months ago
On startup the Volkswagen Information screen comes up - then the MFD display - everything normal
But the volume, silence buttons don't affect the radio
The selection buttons on the right side have no affect, it stays on the Range selection
Oh and the horn no longer works
VW Mechanic: Wolfgang, VW Master Technician replied 11 months ago

doe the buttons light up when the headlamps are on? you may have to use a towel to cover steering wheel to really see?

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