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vwnewton, VW Owner,ASE Master and L1 Advanced
Category: VW
Satisfied Customers: 307
Experience:  25 years of VW obsession turned into a job, last 15 years as a VW Tech.
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I was driving my 2015vw golf in 5th gear going 75km. As I

Customer Question

I was driving my 2015vw golf in 5th gear going 75km. As I approached an intersection with a red light, I tried to shift down but my shifter was stuck in 5th. I was able to slow down and pull off onto the side. Apon trying to restart the car I can only get into 3rd and 5th gear. When it's in neutral I can barely move iit, only into 3rd and 5. I only have 13000 km on the car. Any idea what could be going on?
JA: Just to clarify, what are the exact lights you're talking about?
Customer: Intersection light
JA: What is the model/year of your VW?
Customer: 2015 be golf comfort line
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: It's pulled off to the side of a parking lot. I tried to move off the road in 3 Rd but started to smell burning so I parked it. I have a tow truck coming
JA: Anything else you want the mechanic to know before I connect you?
Customer: Ummm I don't think so.
Submitted: 8 months ago.
Category: VW
Customer: replied 8 months ago.
Hello is anyone there?
Expert:  Eric replied 8 months ago.


Ok, can I get the last 8 of the vin number to pull the schematics for your transmission control system

Customer: replied 8 months ago.
Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Eric replied 8 months ago.


not sure why, but I am not pulling anything up, so I will opt out and see if another expert can help you quickly

Customer: replied 8 months ago.
Ok how should I give you the full vin?