How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask gomi_otaku Your Own Question
gomi_otaku
gomi_otaku, VW Technician
Category: VW
Satisfied Customers: 3457
Experience:  VW FastTrack '00-'01, VW Academy Chicago and Seattle '00-present, VW Certified
12249065
Type Your VW Question Here...
gomi_otaku is online now
A new question is answered every 9 seconds

It's stuck in reverse. Won't go into park or neutral to

Customer Question

It's stuck in reverse. Won't go into park or neutral to start.
JA: Have you checked the battery, particularly the terminal connections? Are they corroded?
Customer: It's been doing this for a while...not shifting into park. But I've been able to start iin neutral. I was told be one mechanic the whole shifter would need to be relaxed. Very expensive.
JA: What is the model/year of your VW?
Customer: 08 jetta
JA: Are you fixing your Jetta yourself? What have you tried so far?
Customer: I'd love to fix it but it's over my head. Not sure where to start. Main concern is getting it started.
JA: Anything else you want the mechanic to know before I connect you?
Customer: Not that I can think of.
Submitted: 11 months ago.
Category: VW
Expert:  gomi_otaku replied 11 months ago.

When you step on the brake pedal, does the indicator show the shifter is released? Do you hear a "clunk" down in the shifter, as the release solenoid retracts?

Typically, when it just won't go into Park (can you not get your key out?) it is just a matter of replacing just the shifter handle, not the whole assembly.

Can I have your VIN so I can look up build-specific data for your car?

Customer: replied 11 months ago.
it's 3VWJM71K99M031210No the shifter doesn't release when the brake is pressed.I'm able to remove the key if I move it just right.
Expert:  gomi_otaku replied 11 months ago.

check to see if your brake lights come on when you step on the brake pedal. does it show the appropriate gear in the gauge cluster- ie, when you are in neutral with the shifter, does it show N on the dash?