How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask vwtech0405 Your Own Question
vwtech0405, VW Technician
Category: VW
Satisfied Customers: 10741
Experience:  VW Master Technician VW Certified
Type Your VW Question Here...
vwtech0405 is online now
A new question is answered every 9 seconds

I'm ***** *****, my 2002 vw beetle hatchback lid won't

Customer Question

Hi, I'm ***** *****, my 2002 vw beetle hatchback lid won't open. It isn't a fuse that's all I know. Any ideas?
JA: Thanks. Can you give me any more details about your issue?
Customer: It was working fine ....then nothing. Fob n inside switch work but make no sound.
JA: OK got it. Last thing — VW Mechanics generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: VW
Expert:  vwtech0405 replied 1 year ago.
Can you hear the unlock actuator work when you try to open the hatch either with the button on the remote or the button on the drivers door ??
Customer: replied 1 year ago.
No, you have overcharged my account just short of twice what I was told it would cost. THAT IS UNFAIR CHARGES and it said you pay for service rendered. NO SERVICE YET. CREDIT ME BACK MY MONEY THAT IS CALLED UNFAIR BILLING.
Expert:  vwtech0405 replied 1 year ago.
I will put inn for a refund I will notify customer service