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Thank you for allowing me to help you with this concern and am sorry to hear that this is happening. How can I help you with this concern?
Welcome, I'm Chris (aka Moose). Experts aren't employees / agents of Just Answer. We are independent service providers using the Site to sell their Expert knowledge to Customers. I strive to provide EXCELLENT 5 STAR service, let me know what's needed from me so your pleased.
Hello again Chris here,
1) When customers come to Just Answer the website and the experts want them to have a great 5 star experience.
2) We also want them to be so pleased that they come back for future needs.
3) I have the feeling you were not pleased with my help and or need me to help more. If so please do reply.
4) I have an option to upload diagrams, repair guides, find a repair facility, or call you if that would help.