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Thanks for choosing Just Answer . I'm Wolfgang here to help!!Below is my first answer or request for more information. If you do not understand it, or you need more information from me, or need me to go in more detail. Do not rate yet, just reply. Put yourself in my shoes, I can not see, smell, hear, feel or touch your car, nor do I know any history on it. So take into consideration I am doing my best based on what you tell me. Also understand fixing cars often requires sophisticated tools, that you may not own. So even if you can not do what is outlined in my answer, that does not mean my answer is wrong deserving to be rated negative.
on your windows issue . is it all windows or a specific window? did you try each window on each door to see if it operates? does the vehicle start and run? any recent repairs on the vehicle?
please let me know!!
there is a module that controls the windows and a scan tool is needed to see what faults are stored or even if the module is communicating. VAG COM scan tool is the scan tool of choice to do this .
do you have a vag com scan tool?
code readers like auto zone has ,will not read this module. they only read engine and trans codes