How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ron Your Own Question
Ron, ASE Certified Technician
Category: VW
Satisfied Customers: 36044
Experience:  ASE Certs.
Type Your VW Question Here...
Ron is online now
A new question is answered every 9 seconds

My sunroof won't close, it goes forward, then just as you

Customer Question

My sunroof won't close, it goes forward, then just as you think it will close, it slides back open.
Submitted: 1 year ago.
Category: VW
Expert:  Ron replied 1 year ago.

Hello, my name is ***** ***** I am a professional here at Just Answer. I have noticed that your question was not getting a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.

The problem you are describing may be caused by the motor being out of time and you need to Performed Sunroof Drive Motor Adjusting Neutral Position procedure and see if this will solve the problem you are having. I have enclosed the steps in the link below, copy and paste the link to your browser to open and view it.

Customer: replied 1 year ago.
The instructions reference a closed sunroof, I can't get it to close, HELP!!
Expert:  Ron replied 1 year ago.

If it will not close on its own then remove the motor and close it and then follow the reset procedure I sent you and see if it will then operate properly.