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The air ducting knob (the one on the right) on the manual

Customer Question
HVAC control panel on my...
The air ducting knob (the one on the right) on the manual HVAC control panel on my 1999 VW Eurovan will not turn all the way clockwise to the defrost position. It works fine in the other three air direction positions (dash, floor and both). The dealer says a new HVAC control panel for the 1999 Eurovan is no longer available and offers no other solution, even though I think that particular control panel was used on other VW models. What are the necessary replacement parts, and where can I buy them?
Submitted: 1 year ago.Category: VW
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Answered in 5 hours by:
11/27/2015
VW Mechanic: gomi_otaku, VW Technician replied 1 year ago
gomi_otaku
gomi_otaku, VW Technician
Category: VW
Satisfied Customers: 3,466
Experience: VW FastTrack '00-'01, VW Academy Chicago and Seattle '00-present, VW Certified
Verified

It sounds to me like the flap may be stuck, rather than the control head. You can get to the backside of the control head and disconnect the cables to check this. it's possible that something on top of the dash may have fallen down the vents and be catching on the flap. I have had to remove the airbox on one of these due to a child sticking stuff into the vents and it causing flaps to stick. it involves removing the entire dash to access it.

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Customer reply replied 1 year ago
Thank you, ***** ***** van is currently at the VW dealer's for other work, and yesterday they asked if I wanted them to set the air vent permanently in the defrost position, to which I said No, leave it as it is. I will ask them today for more details about their diagnosis regarding the HVAC control unit, and specifically about whether the cables are able to move properly. I will let you know what they say.
Customer reply replied 1 year ago
Hello again Gomi. I went to the VW dealer today here in Victoria, BC, Canada and this is what they did on the Eurovan to diagnose the HVAC Control Panel problem: “Checked heater function. Cannot switch to defrost, control knob jams part way. Removed lower dash trim and inspected cables and levers on HVAC box. They all appeared to be OK. Disconnected cables from levers. Tried controls again, and they still jammed up. Removed centre dash trim and buttons. Removed screws for HVAC control head and pulled out to inspect. Found gear wheel pivot appears to be broken and jams when second cable for distribution flap is supposed to move. Part is obsolete and unavailable from VW Canada. May be able to manually adjust to defrost position and leave there.”Gomi, it appears that the distribution flap is not jammed, the problem is with the HVAC Control Panel, which is VW Part # ***** Can you tell me where I can buy a new or used HVAC Control Panel, Part # ***** for my 1999 Eurovan Camper?
VW Mechanic: gomi_otaku, VW Technician replied 1 year ago

Luckily you are on the West coast! I know in the Seattle area there are a couple places to check. Absolute German is a wrecking yard south of the city, and the Campbell-Nelson dealership also owns a yard about an hour north of Seattle. I'll look up their contact numbers a little later.

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Customer reply replied 1 year ago
Gomi, no need to continue your search for contact numbers for the wrecking yards you mentioned. The VW dealer here in Victoria just phoned to say they have located and ordered a used Eurovan HVAC control panel #7D1820045A from a used-parts supplier in Texas, and it should arrive here and be installed by next week. I also found a VW Van parts supplier in Pennsylvania (Busdepot.com) from which I could order the part, but the dealer called before I could place an order with them.
VW Mechanic: gomi_otaku, VW Technician replied 1 year ago

Great! I know Busdepot does a lot of work with the older stuff, but a lot of those companies are starting to catch up with the Eurovan since it has become an orphan- GoWesty is also another place that deals mostly with Westfalia and the Vanagon, but may have something for you if you ever need it.

If you're ever looking for just stock parts, you can also check with Europarts-SD dot com, and if you call them Steve Schock will always remember you and your vehicle!

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gomi_otaku, VW Technician
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