VW

Have Volkswagen Questions? Ask an Expert Now.

Ask an Expert,
Get an Answer ASAP!

VW

I was locked out of my 2000 Jetta 1.9l TDI yesterday :-/ The

Customer Question
Hello. I was locked out...
Hello. I was locked out of my 2000 Jetta 1.9l TDI yesterday :-/ The key turns both ways but nothing happens. The power lock inside also does not work, on the driver OR passenger side. Doesn't that indicate something electrical? I've already checked all the fuses that are indicated as having something to do with door locks and none of them appear bad. Any thoughts?
Submitted: 2 years ago.Category: VW
Show More
Show Less
Ask Your Own VW Question
Answered in 8 hours by:
9/27/2015
VW Mechanic: sprinkles08, ASE Certified Technician replied 2 years ago
sprinkles08
sprinkles08, ASE Certified Technician
Category: VW
Satisfied Customers: 23,246
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience
Verified

Hello and welcome to JustAnswer!

You have an electrical and mechanical issue both. The key turning but not locking or unlocking is a linkage issue. There is a rod that goes between the lock cylinder and door latch, this rod is most likely off at one end or the other due to a broken clip and that's why you were unable to open the door with the key.

Did the power locks on both front doors stop working at exactly the same time?

Is there noise from either door when pressing the lock or unlock button?

Ask Your Own VW Question
Customer reply replied 2 years ago
No sound from pushing the buttons. There are power lock buttons on both front doors and neither one does anything or makes a sound and that all went out at the same time HOWEVER the keyed driver's door has been fussy since I bought it; I'd turn the key to the back, it would lock, but then turning the key back far enough to get it out of the lock would unlock the doors again! So I've got that down to a science where I turn it all the way to the front, twice, to unlock all the doors, and then slowly turn it to the back and gently remove the key. So this has been a fussy issue for a year but suddenly, nothing.
VW Mechanic: sprinkles08, ASE Certified Technician replied 2 years ago

The power locks worked correctly and all doors stopped at once?

Ask Your Own VW Question
VW Mechanic: sprinkles08, ASE Certified Technician replied 2 years ago

Can you try a battery disconnect and see if anything changes with the power lock part of the issue?

Ask Your Own VW Question
Ask sprinkles08 Your Own Question
sprinkles08
sprinkles08
sprinkles08, ASE Certified Technician
Category: VW
Satisfied Customers: 23,246
23,246 Satisfied Customers
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience

sprinkles08 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

vwnewton

vwnewton

VW Owner,ASE Master and L1 Advanced

307 satisfied customers

25 years of VW obsession turned into a job, last 15 years as a VW Tech.

VWDoc

VWDoc

Independent VW Shop owner

1,737 satisfied customers

20 years of experience working with VW's. Independent European shop owner and technician.

Martin

Martin

auto electrical

762 satisfied customers

South African Trade Diploma in Auto Electrical

Matt

Matt

Engineer

677 satisfied customers

Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing

Tim&#039;s Auto Repair

Tim's Auto Repair

mechanic

481 satisfied customers

Have owned a repair shop for 25 yrs.

Tim Mohr

Tim Mohr

ASE MASTER TECH

409 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Chris(aka-Moose)

Chris(aka-Moose)

VW Technician

262 satisfied customers

16 years of experience

< Previous | Next >

Related VW Questions
2004 VW Passsat windows won't open; doors won't lock. Radio
2004 VW Passsat windows won't open; doors won't lock. Radio comes and goes. Checked fuses; all ok… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
What type of oil i should use for vw golf 1.8 tsi...2017???
what type of oil i should use for vw golf 1.8 tsi...2017??? … read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
I am looking for the wiring diagram for a 2014 VW Jetta 2.0
I am looking for the wiring diagram for a 2014 VW Jetta 2.0 The diagram showing where fuse 34 under the dash receives its power. I have no power to the fuse and also have no power to my instrument clu… read more
Chris(aka-Moose)
Chris(aka-Moose)
VW Technician
Vocational, Technical or Trade School
262 satisfied customers
How do I get my radio code? No I don't think so
How do I get my radio code ? JA: Okay, I'll connect you to the mechanic to go over that information regarding your VW. Before I do, is there anything else you want him to know? Customer: No I don't th… read more
kyle swart
kyle swart
Certificate Of Completion, Automotive Technology
130 satisfied customers
How do I set the Cradle On The 2010 VW Beetle for the Right
How do I set the Cradle On The 2010 VW Beetle for the Right Side Headlight. There is to much Play in it and the Connection is not solid. I feel if I take it to the dealer I will get ripped off… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
Is there a certain way to install the Cradle on A Right
Is there a certain way to install the Cradle on A Right Headlight V W 2010 Beetle I am close but the rubber around the cartridge is in a little deep.… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
Neither key nor trunk tab opens the trunk, which is stuck,
Neither key nor trunk tab opens the trunk, which is stuck, locked! … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
05 tourag hid headlight not working,switched ballast and
05 tourag hid headlight not working,switched ballast and bulb,worked on other side,new harness installed ,still nothing … read more
Chris(aka-Moose)
Chris(aka-Moose)
VW Technician
Vocational, Technical or Trade School
262 satisfied customers
Convertible top sometimes will not go up or down. After it
Convertible top sometimes will not go up or down. After it sits for awhile it works again. is there a circuit breaker that flips and then resets … read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
My V W Jetta 2.8 L No fuel getting to motor I think it is
My V W Jetta 2.8 L No fuel getting to motor I think it is the fuel pump or pump relay how can I check … read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
I have a 2006 VW diesel beetle. As I was parking in a space,
I have a 2006 VW diesel beetle. As I was parking in a space, the car suddenly surged forward in a high rev mode. It jumped over the cement block delimiting the parking space and stopped when it hit a … read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
I srnd my VW to a workshop for an alternator replacement.
I srnd my VW to a workshop for an alternator replacement. Now the mec cant get the car to start. Touareg V10 2005 … read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
I have a 73 vw engine and it will not idle. It starts fine
i have a 73 vw engine and it will not idle. It starts fine but let off the gas and it dies.… read more
vwnewton
vwnewton
VW Owner,ASE Master and L1 Advanced
A.S.E. L1 Master and more
307 satisfied customers
I just had my catalytic converter replaced at a shop and he
I just had my catalytic converter replaced at a shop and he said i need an engine tune up to get it out of limp mode. Is that right? … read more
Kevin
Kevin
workshop foreman /master tech/mot tester
0 satisfied customers
My daughter has a VW Tiguan, 2011, with a diagnostic code
Hi, my daughter has a VW Tiguan, 2011, with a diagnostic code P0753 Shift solenoid A. Was about to leave to drive 5 1/2 hours from school to home for Thanksgiving. Need to know if this is a serious co… read more
rpmdiag
rpmdiag
High school
7,108 satisfied customers
Aircon and fans stopped working. When I start the car the
Aircon and fans stopped working. When I start the car the control unit is flashing for a minute or so … read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
2012 vw cc ,, new fob key was programmed last week,, after
yes 2012 vw cc ,, new fob key was programmed last week,, after that ,, key has problems with getting in … read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
'2008 VW EOS Rear window module coding number. Not auto drop
'2008 VW EOS Rear window module coding number. Not auto drop or limit teaching. Car had battery drain which has been identified and fixed. After repair and new battery install, instrument cluster info… read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x