VW

Have Volkswagen Questions? Ask an Expert Now.

Ask an Expert,
Get an Answer ASAP!

VW

Volkswagen Jetta 2.0T: , we have a 2011 jetta tdi. randomly

Customer Question
Hi, we have a 2011...
Hi, we have a 2011 jetta tdi. randomly the headlights and a/c fan blower motor will turn off. they eventually work again but it has nothing to do with turning off the car or resetting anything.
quite annoying as last night we were driving in the dark and the headlights went out!! drove home holding the high beam lever on. but also noticed a/c and blower motor had stopped functioning. then 10 minutes later, they worked again!
checked fuses f15 and f33. they look ok. is there a relay perhaps that's shot??
many many thanks
Dave
Submitted: 2 years ago.Category: VW
Show More
Show Less
Ask Your Own VW Question
Answered in 1 day by:
7/6/2015
VW Mechanic: gomi_otaku, VW Technician replied 2 years ago
gomi_otaku
gomi_otaku, VW Technician
Category: VW
Satisfied Customers: 3,466
Experience: VW FastTrack '00-'01, VW Academy Chicago and Seattle '00-present, VW Certified
Verified
I'd scan it for faults, but it sounds like you have a bad ignition switch- it cuts out the accessory feed.
Ask Your Own VW Question
Customer reply replied 2 years ago
not sure if I agree. if it cut out the accessory feed then other accessories wouldn't work either. ie radio and everything else works fine. its just the headlights and the fan blower motor as far as i can tell that intermittently stop working. so some kind of ground or relay that is specific to these two items?
VW Mechanic: gomi_otaku, VW Technician replied 2 years ago
nothing in common but the E-box
Ask Your Own VW Question
VW Mechanic: gomi_otaku, VW Technician replied 2 years ago
I've had them fail before and cut out one or both headlights, or even just one tail light.
Ask Your Own VW Question
Customer reply replied 2 years ago
sorry, what's the "e box"?
Customer reply replied 2 years ago
the fuse box assembly beside the battery under the hood needs replacing?
VW Mechanic: gomi_otaku, VW Technician replied 2 years ago
Yes, otherwise known as the "J519" module. The grounds for left and right lighting are separate, and the switching is done predominantly inside the e-box, electronically instead of using solid state relays.
Ask Your Own VW Question
Customer reply replied 2 years ago
ok thanks. so looking online at the different forums the module seems to have had a lot of problems however not so much in the newer diesels as far as i can see. you think this is the culprit though instead of the ignition switch?
VW Mechanic: gomi_otaku, VW Technician replied 2 years ago
Just going by what I have seen previously. In earlier models the ignition switch has been a problem, but it always knocks out ALL the accessories like you said.
Ask Your Own VW Question
Ask gomi_otaku Your Own Question
gomi_otaku
gomi_otaku
gomi_otaku, VW Technician
Category: VW
Satisfied Customers: 3,466
3,466 Satisfied Customers
Experience: VW FastTrack '00-'01, VW Academy Chicago and Seattle '00-present, VW Certified

gomi_otaku is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

vwnewton

vwnewton

VW Owner,ASE Master and L1 Advanced

307 satisfied customers

25 years of VW obsession turned into a job, last 15 years as a VW Tech.

VWDoc

VWDoc

Independent VW Shop owner

1,738 satisfied customers

20 years of experience working with VW's. Independent European shop owner and technician.

Martin

Martin

auto electrical

776 satisfied customers

South African Trade Diploma in Auto Electrical

Matt

Matt

Engineer

683 satisfied customers

Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing

Tim&#039;s Auto Repair

Tim's Auto Repair

mechanic

482 satisfied customers

Have owned a repair shop for 25 yrs.

Tim Mohr

Tim Mohr

ASE MASTER TECH

411 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Chris(aka-Moose)

Chris(aka-Moose)

VW Technician

274 satisfied customers

16 years of experience

< Previous | Next >

Related VW Questions
My climate controller doesn't blow air on any level. About a
My climate controller doesn't blow air on any level … read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
Chech engine light has been on since i got the car, p0341
chech engine light has been on since i got the car, p0341 have replaced camshaft positon sensor , coolent temp sensor, all timing parts and cooling system. … read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
Just finishing replacement of the brake master cylinder and
just finishing replacement of the brake master cylinder and brake booster. When i reconnected the battery, the brake tail lights came on & stay on. I messed with the switch on the brake pedal, but pus… read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
Well when he warms up it won't shift into 3rd 4th 5th or 6th
Well when he warms up it won't shift into 3rd 4th 5th or 6th Gear it's lips … read more
Martin
Martin
auto electrical
Vocational, Technical or Trade Scho
776 satisfied customers
2011 JEDDA SE (GAS) window washer pump/wiper blades combo
2011 JEDDA SE (GAS)window washer pump/wiper blades combo not operating.Wiper blades operate when used independently. Tried to use pump and fluid did not come out but could hear pump while i was drivin… read more
Kevin
Kevin
workshop foreman /master tech/mot tester
0 satisfied customers
All my instrument trouble lights are on in my 2014 VM Jetta
all my instrument trouble lights are on in my 2014 VM Jetta SE, Cannot reset them … read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
Just replaced the inner CV boot of my 06 TDI golf. i have a
Just replaced the inner CV boot of my 06 TDI golf. i have a vibration coming from the front passenger side that I assume is related to the boot change. Not sure of the cause. Nil adjustment to tie rod… read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
I need fuse box layout and fuse # for low beam headlights on
I need fuse box layout and fuse # for low beam headlights on 2012 vw beetle … read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
I can't identify fuses on my Jetta. But I can't find
Yes but I can't find anything related to fuses diagrams … read more
Kevin
Kevin
workshop foreman /master tech/mot tester
0 satisfied customers
Tengo un golf 2.0 4 mk4 2001 prende muy bien pero al
Tengo un golf 2.0 4 mk4 2001 prende muy bien pero al acelerarlo estando parado no sube más de 3000 revoluciones y también cuando lo estoy corriendo me hace lo mismo y como es automático no me hace los… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
My check engine light is flashing and my car shakes a little
My check engine light is flashing and my car shakes a little when in park … read more
Kevin
Kevin
workshop foreman /master tech/mot tester
0 satisfied customers
2012 passat 2.5l low oil pressure. installed a mechanical
2012 passat 2.5l low oil pressure. installed a mechanical gage. reads approx 15 lbs. at warm idle. … read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
Did a smoke test, smoke coming from between engine and
did a smoke test, smoke coming from between engine and transmission vehicle is a 2009 golf gti … read more
Cesar Jimenez
Cesar Jimenez
Owner/CEO
Vocational, Technical or Trade School
108 satisfied customers
Alarm system on my 2013 VW Jetta 2.5SE is locked on and I. I
Alarm system on my 2013 VW Jetta 2.5SE is locked on and I … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
4,442 satisfied customers
I hear a light rattling sound around the top of the engine
I hear a light rattling sound around the top of the engine that may be a timing chain problem but I don't know how to test it. I checked the belt tensioner and it is fine. … read more
Matt
Matt
Engineer
Bachelor's Degree
683 satisfied customers
I have a 2003 vw convertible. What size are the T20 torx
I have a 2003 vw convertible. What size are the T20 torx screws that fit the bottom of the interior door liner? … read more
Eurocar Inc
Eurocar Inc
Master Audi/VW Tech
Associate Degree
1,773 satisfied customers
I have a Jetta 2015 GLi. The engine just stopped. I brought
I have a Jetta 2015 GLi. The engine just stopped. I brought it to the dealer who said it was a timing chain problem and they need to replace the entire engine for $3,000+ labor not included. Are there… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
I want to do an engine and tranny swap from my 2005 Jetta
I want to do an engine and tranny swap from my 2005 Jetta TDI MK4 manual tranny to a Jetta Wagon. What components would need to get swapped over in order to make this happen? Also what years would be … read more
kyle swart
kyle swart
Certificate Of Completion, Automotive Technology
157 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x