VW

Have Volkswagen Questions? Ask an Expert Now.

Ask an Expert,
Get an Answer ASAP!

Volkswagen Jetta 2.5: my radio not working this morning,, vw…

Customer Question
my radio not working this...
my radio not working this morning,,
vw jetta 2011
Submitted: 2 years ago.Category: VW
Show More
Show Less
Ask Your Own VW Question
Answered in 21 minutes by:
6/25/2015
VW Mechanic: Wolfgang, VW Master Technician replied 2 years ago
Wolfgang
Wolfgang, VW Master Technician
Category: VW
Satisfied Customers: 5,165
Experience: Senior VW Master Tech 15 yrs
Verified
Hello there I'm Wolfgang here to help. your radio is a touch screen radio with 3 buttons on each side of the screen?please let me know
Ask Your Own VW Question
Customer reply replied 2 years ago
yes
VW Mechanic: Wolfgang, VW Master Technician replied 2 years ago
what happens is that the capacitor inside the radio itself has leaked out and shorted causing the radio to be inoperative. the only repair is to either have the radio sent out for repair , exchange radio from the dealer, or purchase same radio from outside source. the heat of the radio causes it to fail due to the enhanced electronics of the touch screen.
Ask Your Own VW Question
Customer reply replied 2 years ago
no knowledge.
it good yesterday.
this morning just on turn on or light or sound..just dead..i think need new one
Customer reply replied 2 years ago
I can't waiting here after 10 more minu,,have go out,,
please email me what I can do replace one from radio shop?
or best way from you,,***@******.***
VW Mechanic: Wolfgang, VW Master Technician replied 2 years ago
i cannot email you due to site regulations . if you can post your vin # ***** the vehicle so i can get the correct part # ***** the radio and options of the best and cheapest way to get your tunes back going in your vehicle thanks
Ask Your Own VW Question
VW Mechanic: Wolfgang, VW Master Technician replied 2 years ago
i cannot email you due to site regulations . if you can post your vin # ***** the vehicle so i can get the correct part # ***** the radio and options of the best and cheapest way to get your tunes back going in your vehicle thanks
Ask Your Own VW Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a vw mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask vwnewton Your Own Question
vwnewton
vwnewton
vwnewton, VW Owner,ASE Master and L1 Advanced
Category: VW
Satisfied Customers: 307
307 Satisfied Customers
Experience: 25 years of VW obsession turned into a job, last 15 years as a VW Tech.

vwnewton is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

vwnewton

vwnewton

VW Owner,ASE Master and L1 Advanced

307 satisfied customers

25 years of VW obsession turned into a job, last 15 years as a VW Tech.

VWDoc

VWDoc

Independent VW Shop owner

1,764 satisfied customers

20 years of experience working with VW's. Independent European shop owner and technician.

Martin

Martin

auto electrical

804 satisfied customers

South African Trade Diploma in Auto Electrical

Matt

Matt

Engineer

708 satisfied customers

Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing

Tim&#039;s Auto Repair

Tim's Auto Repair

mechanic

484 satisfied customers

Have owned a repair shop for 25 yrs.

Tim Mohr

Tim Mohr

ASE MASTER TECH

419 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Chris(aka-Moose)

Chris(aka-Moose)

VW Technician

286 satisfied customers

16 years of experience

< Previous | Next >

Related VW Questions
Matt, i wrote you in tha past with a code p0393 and now i
hi matt, i wrote you in tha past with a code p0393 and now i have another one p0481, 2 days ago i change the fan( the big one that has a attach module) but i verify the fans and the temp and the fans … read more
Wolfgang
Wolfgang
VW Master Technician
5,165 satisfied customers
2001 VW Passat GLX clock & dash display staying on after
2001 VW Passat GLX clock & dash display staying on after turning off and alarming the car.… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
2010 vw jetta 2.5 has a P0327. Has new knock sensors in it
2010 vw jetta 2.5 has a P0327. Has new knock sensors in it already and code comes back immediately??… read more
Matt
Matt
Engineer
Bachelor's Degree
708 satisfied customers
I have a 2002 VW jetta. The shifter will slide from top to
I have a 2002 VW jetta. The shifter will slide from top to bottom, but it does not engage the transmission. It is stuck in park … read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I have a 2003 Volkswagon jetta and having a problem with the
Hi I have a 2003 Volkswagon jetta and having a problem with the Air conditioning. -Freon is full -Changed compressor and still nothing -When I jump the compressor from the switch it burns the Info/Cru… read more
eric remington
eric remington
FORMER SHOP OWNER/TECHNICIAN/INSPECTOR
associates degree
721 satisfied customers
It stalls once or twice at start up and then fails to start
It stalls once or twice at start up and then fails to start at a half tank of gas … read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
No headlights no heat no Ac on 2012 jetta. Fuses and bulbs
No headlights no heat no Ac on 2012 jetta JA: Have you checked the fuses? Have you checked the bulbs? Customer: Fuses and bulbs good JA: Are you fixing your Jetta yourself? What have you tried so far?… read more
Michael Partington
Michael Partington
Auto Electrician
High School or GED
603 satisfied customers
Car died while driving codes are
Car died while driving codes are p0102-113-322-328-333-340-341 cranks won't start but when cranking doesn't sound the same?… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Powerwindow don't roll down,sunroof,interor lights keybob,
Powerwindow don't roll down,sunroof,interor lights keybob, powermirrors and trink won't open … read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
My right rear seat was put upright and the seatbelt is
My right rear seat was put upright and the seatbelt is jammed in the rear seat latch and I cant unlock the seat. … read more
eric remington
eric remington
FORMER SHOP OWNER/TECHNICIAN/INSPECTOR
associates degree
721 satisfied customers
Brakes are sticking the rear has new pads rotors and
Brakes are sticking the rear has new pads rotors and calipers put a new master cylinder on it and the brakes won't release … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,314 satisfied customers
09 tiguan i am having consistent p1951 and p1950 codes which
09 tiguan i am having consistent p1951 and p1950 codes which are saying that the cooling fans are restricted. both fans spin freely and there is nothing blocking them.I also have a p1945 code as well.… read more
Wolfgang
Wolfgang
VW Master Technician
5,165 satisfied customers
I checked a few fuses trying to figure out why my cig
i checked a few fuses trying to figure out why my cig lighter doesnt have power and now my car wont start, on the dash it says "clutch service" ?!? … read more
Wolfgang
Wolfgang
VW Master Technician
5,165 satisfied customers
I'm looking at buying a used 2006 Jetta TDI. I had one a
I'm looking at buying a used 2006 Jetta TDI. I had one a long time ago and would like to get one again. Automatic transmission. What would be some key points to be asking and checking when looking at … read more
kyle swart
kyle swart
Certificate Of Completion, Automotive Technology
249 satisfied customers
How on earth does the oil filter housing come out ive taking
how on earth does the oil filter housing come out ive taking the intake manifold off I got the oil cooler off which is on the oil filter housing but I need to take the housing off and replace a gasket… read more
David Craig
David Craig
OWNER/MECHANIC
Associates
5,487 satisfied customers
Crank but no start, no comms to ecu. 2004 GTI 1.8T.
Replacing fuses, but keep blowing. Short to ground on fuse 37 and 14 … read more
Wolfgang
Wolfgang
VW Master Technician
5,165 satisfied customers
M having vw passat 2.0 tdi blue motion 2013my car radiator
Hello.. M having vw passat 2.0 tdi blue motion 2013my car radiator and AC not working … read more
Michael Partington
Michael Partington
Auto Electrician
High School or GED
603 satisfied customers
Once again I have just about every bolt off, now its loose
ok once again I have just about every bolt off , now its loose enough to move side to side but it wont come out it seems like something in the middle is holding it up I have searched and searched tryi… read more
vwtech0405
vwtech0405
VW Technician
Associate Degree
8,868 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x