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Enes, VOLVO Master Technician
Category: Volvo
Satisfied Customers: 4911
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Cannot start it, key cannot pass position 2, Yes, 2006 xc90,

Customer Question

Cannot start it, key cannot pass position 2
JA: Have you checked the battery, particularly the terminal connections? Are they corroded?
Customer: Yes
JA: What is the model/year of your Volvo?
Customer: 2006 xc90
JA: Are you fixing your XC90 yourself? What have you tried so far?
Customer: I am stuck in the parking lot
JA: Anything else you want the mechanic to know before I connect you?
Customer: Only try to turn the key
Submitted: 9 months ago.
Category: Volvo
Customer: replied 9 months ago.
Any one can help me out?
Expert:  Edward replied 9 months ago.

Hello and thanks for your question. My name is ***** ***** I will do all I can to help.

Expert:  Edward replied 9 months ago.

Your going to need a new ignition lock cylinder. a piece of the gear inside has broken off, you can try tapping on the end of the key with your fist or a screwdriver handle or something, quickly twisting the key back and forth will sometimes move the gear off, Do you have any tools with you currently ?

Customer: replied 9 months ago.
Now the car is in garage, people told me need to fix the lock, and order the parts.
Expert:  Edward replied 9 months ago.

Alright, thank you.