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Hi, my name is ***** ***** I will assist you
Do you drive this vehicle often? Is it a daily driver?
Ok, and this is a new problem that you have not experienced before, correct?
Does this noise seem to correspond to the speed at which you are slowing? In other words, does it get slower as your speed decreases?
I'm sorry, I cannot take a call at the moment.
are you able to determine if it is coming fromt he front or the back of the car?
Ok, thank you. I am sorry to have to ask you so many questions, but noises are probably the most difficult thing to assess over the computer:)
Do you happen to have a recording of this noise?
I gotcha...I would suggest that you start with checking the brakes...this sounds like a brake noise. The only draw back to that is that the noise is not only when braking, indicating that it also could be in the wheel bearing. The best way to check the brakes are to simply disassemble them. A wheel bearing can be checked most effectively by lifting the wheel off the ground, spinning it by hand, and feeling the spring above the wheel while it is spinning for a "gravely" noise (rumble or vibration). You can compare both sides to one another and if one feels more rough than the other then you have likely found your problem. If when inspecting the brakes you find any kind of blue or hot spots on the rotors, or any spots that look to be anything less than smooth, you have likely got a noise from the rotors. I hope this info helps!
I did a little while ago...did you not get it?
I will send it again:
That's wonderful! I hope you get it figured out promptly and affordably!
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Hi, this is Josh checking in again to make sure that you don't have any further questions and to remind you to please rate my service.
Hi, this is Josh checking in to remind you to please take a moment and rate my answer. Thanks!
Hi, this is Josh checking in. I noticed that you have not yet rated my answer and want to make sure that if this is because you still need help that you let me know how I can help! If you are satisfied with my service, however, please take a moment to rate me using the star system above; this is the only way that I am compensated for my work and time. Thank You.
What area do you live in? I may be able to help recommend a mechanic in your area
I am unfortunately not familiar with your area, but I do have a suggestion. The best way to have a repair of this nature performed is to do it a "chain" garage. By this, I mean a shop that has at least 5 locations, preferably more and in different states. The reason for this is because they are more likely to provide excellent service and also to provide a better and more comprehensive warranty. There are usually better technicians at these large chain stores due to their recruiting power as compared to smaller operations and there is someone above the store manager to hold him accountable for any mistakes that could potentially be made. I hope this answer helps!
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Hi, this is Josh checking in to see if you had any further questions. Let me know if I can help!
hi, I wanted to remind you to please take a second and click on one of the stars above to rate my service. Thanks so much!