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My name is ***** ***** I am a Volvo dealership technician. How did you check the battery?
What did you do to check the battery?
I'm sorry, ignore that. The website automatically sends those phone call requests.
Okay, so it has not been checked? Are the cables clean? Have you tried a jump start?
Did it start with a jump? And does the key come out?
Is the key in backwards by chance? Stupid question, I know, but I have seen it a couple times actually so I just want to make sure
Well if you have the metal key blade, that should be facing out. Some people no longer have the key blade, which makes it possible to insert backwards
Otherwise if the battery voltage is fine, you most likely need a new ignition switch and possibly a key. There is programming involved for both, so a dealer would be necessary.
The most common cause I have found has been a bad battery, which can cause all sorts of problems, this being one of them. I've also seen a lot of negative battery cables corrode, which can also cause problems like this.
Did you have any other questions?