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Eric, Automotive Repair Shop Manager
Category: Volvo
Satisfied Customers: 32082
Experience:  20+ yrs. experience as repair shop manager and technician.
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Ignition will not turn past II to start. Stuck from I to II.

Customer Question

Ignition will not turn past II to start. Stuck from I to II .
JA: Can you turn the steering wheel at all? And what about the key? Is it worn or damaged?
Customer: no all good.
JA: What is the model/year of your Volvo?
Customer: 2004 xc90. I just reset the service light, then stuck, will not turn past II
JA: Are you fixing your XC90 yourself? What have you tried so far?
Customer: I would like to fix, not sure if its the cylinder
JA: Anything else you want the mechanic to know before I connect you?
Customer: Nothing else to say. Lights all come on, no error.
Submitted: 11 months ago.
Category: Volvo
Customer: replied 11 months ago.
I can turn the wheel once I turn the key from I to II . 2004 XC90
Expert:  Eric replied 11 months ago.


Ok, this is usually due to either a worn key or ignition tumblers. What usually works like a charm is to use a hammer and GENTLY tap around the ignition cylinder as you turn the key. It should free it up to turn all the way.

Expert:  Eric replied 11 months ago.

I noticed we have not yet resolved your concern you asked about. I would sure appreciate it if you would reply so I can offer my skills and knowledge and repair guide access to help as best I can.

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