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sprinkles08, ASE Certified Technician
Category: Volvo
Satisfied Customers: 22688
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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Tailgate won't close, Xc60 2013 T6, The dealership is closed

Customer Question

Tailgate won't close
JA: What is the model/year of your Volvo?
Customer: Xc60 2013 T6
JA: Are you fixing your XC60 yourself? What have you tried so far?
Customer: The dealership is closed and we are stuck in the rain. Can we close it manually
JA: Anything else you want the mechanic to know before I connect you?
Customer: No that's it
Submitted: 10 months ago.
Category: Volvo
Expert:  sprinkles08 replied 10 months ago.

Hello and welcome to Justanswer!

You may be able to close it manually but that depends on what it's actually doing and what the failure is. If it simply won't power close then yes, you shoudl be able to close it by hand. If you have a latch failure or something of that nature then you may not be able to get it closed.

Can you describe what it's actually doing?