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Michael, ASE Certified Technician
Category: Volvo
Satisfied Customers: 905
Experience:  Volvo Master technician, ASE Master, EPA 608&609 certified
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2003 volvo: the dashboard lights, the speedometer and all gauges

Resolved Question:

I have a 2003 volvo s60.The dash information center went blank and and started flashing. Then the dashboard lights, the speedometer and all gauges. stopped working.they did come on for a few seconds after the car was restarted, but it all went out again. Can you tell me what the problem is and can it be fixed.
Submitted: 8 years ago.
Category: Volvo
Expert:  Michael replied 8 years ago.
It sounds like you have a problem with the DIM.
You can disconect the battery cables and touch them together for a couple minutes. This will cause a reset.
If it continues you will likely have to visit the dealer.
Did anything else happen before this problem occured?
Expert:  Michael replied 8 years ago.
If you would like any more info just let me know.
Expert:  Michael replied 8 years ago.
May I assist you any further to get an accept?
Customer: replied 8 years ago.
I disconnected the battery cables and touched them together. Nothing reset.Where is the DIM located. If that has to be replaced, approximetly how much would that cost to have it replaced.
Expert:  Michael replied 8 years ago.
The DIM is the instrument panel.

Ballpark figure $400 installed.
Customer: replied 8 years ago.
Does that sound like that is the problem.Do you know if this happens alot.
Expert:  Michael replied 8 years ago.
No, it doesn't happen a lot.

If that is the only thing not working is does seem to be the problem.
It possibly could be a network problem, but the dealer is the only one with the equipment to properly diagnose it.

Either way the next step is the dealer. They will want to do there own diagnosis anyway.
Michael and 3 other Volvo Specialists are ready to help you
Customer: replied 8 years ago.
Thank you for your help.