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I need to transfer images in PowerShot A1100 IS to computer.

Customer Question
I need to transfer...

I need to transfer images in PowerShot A1100 IS to computer

Technician's Assistant: How old is your PowerShot?

About 10 years

Technician's Assistant: What have you tried so far with your PowerShot?

I've tried several methods such as using Windows Live Photo Gallery

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

Not really. but is there any way to download CD which came when buying the said camera

Submitted: 2 months ago.Category: Camera and Video
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Answered in 6 minutes by:
5/30/2018
Camera and Video Technician: Russell A., Camera and Video Technician replied 2 months ago
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6,322
Experience: 30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
Verified

Hi,

What is your computer operating system (Windows 7, 8, or 10)?

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Camera and Video Technician: Russell A., Camera and Video Technician replied 2 months ago

Hi,

Security updates to Windows can cause the computer to refuse the connection to the camera or the memory card. Try this first: With the camera physically connected by usb to the computer, reboot the computer. The card should show up as a "Removable drive" in the "This Computer" section. You should be able to access that drive and see and copy your photo files and then show up in any photo software also. If unsuccessful, please let me know.

You can download the updated Canon software from the link below:

https://www.canon-europe.com/support/consumer_products/products/cameras/digital_compact/powershot_a_series/powershot_a1100_is.aspx?type=download&language=EN&os=Windows%207%20(32-bit)

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Thank you

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If you are satisfied that my answer is accurate or has provided a reasonable alternative solution, please do not forget to rate my answer OK, Good or Excellent.

Thank you

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