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I have a K50, about 6 years old. the images hardly show up…

Customer Question
Hello, I have a...

Hello, I have a K50, about 6 years old. the images hardly show up on the screen, and sometimes they are completely black. I have re-formatted the card, then changed (and re-formatted) the card, updated the firmware, changed the card (and re-formatted) the card again. Still, the images ae either black or extremely under exposed. Any ideas?

Technician's Assistant: Are you experiencing the same issue in different shooting modes, or just one?

In both Auto, and P. those are the only ones ive used

Technician's Assistant: Has there been any damage to your camera recently (e.g. from dropping it or getting it wet)?

No. I cannot think of any

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

No. thats it

Submitted: 2 months ago.Category: Camera and Video
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Answered in 5 hours by:
5/30/2018
Camera and Video Technician: Harry, Camera and Video Technician replied 2 months ago
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,824
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 2 months ago
I still have that problem
Customer reply replied 2 months ago
I notice that it will record the first 2 -3 images, then no more. Perhaps it is not recording on to the card?
Camera and Video Technician: Harry, Camera and Video Technician replied 2 months ago

Does it show up on the LCD screen correctly?

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Customer reply replied 2 months ago
no.The first 2- 3 images are okay, but the ones afterwards are either extremely dark, or completely black
Camera and Video Technician: Harry, Camera and Video Technician replied 2 months ago

On the LCD screen? How does the image appear if you transferred it to a computer?

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