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I have an 11-year-old Casio Exilim 7.2 megapixel camera that…

Customer Question
Hi! I have...

Hi! I have an 11-year-old Casio Exilim 7.2 megapixel camera that has suddenly stopped working. Battery is fully charged, but can't get camera to turn on. Tried plugging the cable into my computer to see if that would engage it, but nothing. Help?

Technician's Assistant: Are there any flashing lights, symbols, or messages on your camera or display screen?

Nope, dead as a doornail.

Technician's Assistant: Have you tried removing and replacing the battery and/or SD card?

Yes, all of the above. Including removing the battery for 24 hours and making sure it was fully charged.

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

I can't think of anything. Thanks.

Submitted: 2 months ago.Category: Camera and Video
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Answered in 6 hours by:
5/30/2018
Camera and Video Technician: Harry, Camera and Video Technician replied 2 months ago
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,827
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 2 months ago
Hi Harry, no thank you. After several hours had passed, I contacted Casio directly. Thank you for taking the time to write. Can you tell me how to get my $5 deposit back?
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