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The LCD screen on my OM D does not light up. It does not…

Customer Question
The LCD screen on...

The LCD screen on my OM D does not light up

Technician's Assistant: Are you experiencing the same issue in different shooting modes, or just one?

It does not work at all

Technician's Assistant: Has there been any damage to your camera recently (e.g. from dropping it or getting it wet)?

No

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

Not that i can think of

Submitted: 2 months ago.Category: Camera and Video
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Answered in 14 hours by:
5/27/2018
Camera and Video Technician: Russell H., Service Tech replied 2 months ago
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 12,960
Experience: 8+ years of professional experience
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Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

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Camera and Video Technician: Russell H., Service Tech replied 2 months ago

Try removing the batteries, and leaving the camera on a (dry, non-humid, non-dusty) shelf for overnight. Then put the batteries back in and try the camera again.

Then try cleaning the terminals in the battery compartment, after removing the batteries, first by rubbing off with a fresh pencil eraser, then by wiping the terminals off with cotton swabs moistened in rubbing alcohol, then letting them dry off for 5+ minutes with the battery compartment door open, then try turning the camera On again.

How long has the battery or batteries in the camera been in-use? If over a year, then you might possibly have a battery/batteries that are getting weak. Rechargeable batteries do get weaker with time, and eventually fail to deliver enough power to start up a device like a digital camera; they then need replacing. The replacement battery needs to be charged up for 6+ hours before its first use, owing to its having been on a shelf for a considerable time.

- A few questions about your camera's history please:
How old is the camera? in months or years since you bought it.

Has the camera been dropped or otherwise subjected to mechanical shock(s) in its lifetime?
Has the camera been operated in or subjected to, temperatures below 32 degrees F (freezing point) or above about 100 degrees F ?
Has it ever been subjected to a humidity higher than 85 % or gotten wet ?
Has the camera been operated in a gritty or sandy environment, such as a beach, a seaside, a construction site, or the like?

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