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I plug the usb into the camera and the computer and a

Customer Question
I plug the usb...

I plug the usb into the camera and the computer and a message that there is no connection to the camera. What is the procedure for uploading pictures from the camera to the computer

Technician's Assistant: Who makes your camera?

Olympus SZ-15/DZ-100

Technician's Assistant: What have you tried so far with your SZ-15?

Nothing. I am afraid of messing something up. The camera is brand new

Submitted: 2 months ago.Category: Camera and Video
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Answered in 4 minutes by:
5/27/2018
Camera and Video Technician: Dan, Camera and Video Technician replied 2 months ago
Dan
Dan, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,595
Experience: 25 Years CCTV, CATV, and SMATV setup and installation.
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. What is the make and model of the computer you are using?

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Camera and Video Technician: Dan, Camera and Video Technician replied 2 months ago

Make sure you have set the USB connection setting to Auto in the camera menu before connecting it to your computer.

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Camera and Video Technician: Dan, Camera and Video Technician replied 2 months ago

If you found my assistance helpful, please remember to rate my service. Have a nice day!

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Satisfied Customers: 2,595
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