Camera and Video

Camera repair questions?

Ask an Expert,
Get an Answer ASAP!

I have a canon eos digital, the battery is running out

Customer Question
I have a canon...

I have a canon eos digital, the battery is running out rapidly evem though the camera is turned off

Technician's Assistant: How old is your EOS?

Pretty old problably 15 years

Technician's Assistant: What have you tried so far with your EOS?

Got a new battery, left it turned off when not using

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

Using a telephoto lens with auto focus turned off

Submitted: 2 months ago.Category: Camera and Video
Show More
Show Less
Ask Your Own Camera and Video Question
Answered in 14 hours by:
5/26/2018
Camera and Video Technician: Harry, Camera and Video Technician replied 2 months ago
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,821
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Camera and Video Question
Camera and Video Technician: Harry, Camera and Video Technician replied 2 months ago

Unfortunately, the issue is an internal failure and it would require a repair/replacement. Since it is an older camera, it would cost more to repair than to replace it.

Ask Your Own Camera and Video Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a camera and video technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell A. Your Own Question
Russell A.
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5,287
5,287 Satisfied Customers
Experience: 30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Russell A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Russell A.

Russell A.

Camera and Video Technician

5,287 satisfied customers

30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Roger

Roger

Camera and Video Technician

1,714 satisfied customers

12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

Neil

Neil

Camera and Video Technician

1,079 satisfied customers

NZCE Electronics and Computing

Marcia

Marcia

Professional Wedding Photographer

841 satisfied customers

20 years experience photographing weddings and family photography full time. Canon Camera preference

jdsvideo

jdsvideo

Camera and Video Technician

690 satisfied customers

twenty five years experience repairing video,specializing in camcorder and digital camera

Louie

Louie

Camera and Video Technician

547 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Freddy M.

Freddy M.

Camera Video Tech

536 satisfied customers

Years of experience

< Previous | Next >

Related Camera and Video Questions
I have a 100-300 telephoto manual focus lens from a Pentax
I have a 100-300 telephoto manual focus lens from a Pentax pz20 camera. Is it possible to use this on a Canon eos rebel t3 camera with a lens adapter? … read more
Rick
Rick
Owner/Lead Technician
Associate Degree
974 satisfied customers
My canon rebel eos xst just suddenly stopped auto focusing.
My canon rebel eos xst just suddenly stopped auto focusing. Help in im Washington DC for a limited time and need my camera to work.… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I have a Canon 60D with a Canon EF 70-200mm 1:2.8 lens and
I have a Canon 60D with a Canon EF 70-200mm 1:2.8 lens and a Tamron 17-50mm f/2.8 lens. It has been difficult to get sharp photos that I got when using my powershot cameras. How do I get sharp photos … read more
Dr. Dan
Dr. Dan
Doctoral Degree
572 satisfied customers
Olympus Stylus Tough 8010 Whenever I use the telephoto,
Olympus Stylus Tough 8010 Whenever I use the telephoto, images come out blurred. This is not due to motion. The stronger the telephoto, the more the image loses focus. What's going on? Tom… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
Canon lense 18-55mm wil not a focus nor auto focus and the
Canon lense 18-55mm wil not a focus nor auto focus and the telephoto lens will auto focus and the wide angle lens will auto focus on the canon eos digital camera… read more
Rick
Rick
Owner/Lead Technician
Associate Degree
974 satisfied customers
I have a canon camera that uses film. I just bought a canon
I have a canon camera that uses film. I just bought a canon t4i camera can I use my old lens an if so how. I tried already an the camera opening that lens go on was different sizes.… read more
Roger
Roger
Camera and Video Technician
Vocational, Technical or Trade Scho
1,714 satisfied customers
I have my canon eos redbel xsi 450D set to Av with the auto
I have my canon eos redbel xsi 450D set to Av with the auto focus switched on at the lens. While using the camera yesterday the auto focus stopped working. I've tried setting the camera to full auto b… read more
Rick
Rick
Owner/Lead Technician
Associate Degree
974 satisfied customers
I just bought the Cannon Rebel T3i. I have an older Cannon
I just bought the Cannon Rebel T3i. I have an older Cannon Rebel film camera with its 28-80 variable lens, a Signa telephoto 70-300. They fit the new camera and will sometimes take a picture but I als… read more
Roger
Roger
Camera and Video Technician
Vocational, Technical or Trade Scho
1,714 satisfied customers
I have an old Canon A-1 SLR. It does not say EOS on the body..
I have an old Canon A-1 SLR. It does not say EOS on the body.. What kind of Canon digital camera can I buy that will use my old lenses?… read more
Rick
Rick
Owner/Lead Technician
Associate Degree
974 satisfied customers
I left my canon eos 450d turned on for some time, which i guess
I left my canon eos 450d turned on for some time, which i guess wore the battery down. My battery has been on charge today for a good 12hours, and when i put it back in the camera i seem to still be h… read more
Rick
Rick
Owner/Lead Technician
Associate Degree
974 satisfied customers
Hi, Ive had for five years a Canon 30D with Canon EFS 17-85mm
Hi, I've had for five years a Canon 30D with Canon EFS 17-85mm lens. Just recently had the dreaded error99 message. Have been on-line and tried a few tips like cleaning the lens and camera contacts wi… read more
pdhar2011
pdhar2011
2 satisfied customers
Canon Rebel XTi All the lights work showing the camera is
Canon Rebel XTi All the lights work showing the camera is battery charged. On auto focus. Will not focus, adjust to focus or shoot to take a photo. Did several sensor cleanings and it worked for a day… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,287 satisfied customers
I have a 2004 Canon EOS Digital Rebel XTi with a Canon EFS-S15-85mm
I have a 2004 Canon EOS Digital Rebel XTi with a Canon EFS-S15-85mm f / 3.5-5.6 IS USM lens. I love it. Recently it started taking “off” pictures. The right hand side of the photographs are crystal sh… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,287 satisfied customers
Canon Digital 35mm EOS Rebel XT stopped working several weeks
Canon Digital 35mm EOS Rebel XT stopped working several weeks ago showing an "error code" of 99. Taking batteries in and out, lens off and on, eventually got it to work again -- for a while. Then it s… read more
hsroy79
hsroy79
Senior Camera Technician
Bachelor\u0027s Degree
56 satisfied customers
I have a Ultra Sonic EFS 10-22mm Lens that has stopped auto
I have a Ultra Sonic EFS 10-22mm Lens that has stopped auto focusing with my Canon EOS DSLR. It worked for about 3 months, then abuptly stopped. Any help much appreciated.… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I have an Canon A1 35mm SLR with all the accesseries and a
I have an Canon A1 35mm SLR with all the accesseries and a array of new condition fd lenses from fisheye to telephoto .Is there an adapter for my lenses that I can use to adapt to a new Eos format bas… read more
Brian- A/v guy
Brian- A/v guy
Executive Engineer
4 years + 3.5 additional
509 satisfied customers
my canon EOS camera is not working and do not know of any reason
my canon EOS camera is not working and do not know of any reason for it not to work. IT will not focus and the lens just turns rapidly.… read more
ed
ed
integrated security,cctv alarm
157 satisfied customers
Hi I have a Canon Rebel EOS The problem I am having is the
Hi I have a Canon Rebel EOS The problem I am having is the camera will not snap a pictur in AutoFocus mode even though I have a Canon EFS lens on it..… read more
Neil
Neil
Camera and Video Technician
Associate Degree
1,079 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x