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I have a Panasonic lumix, dmcs 40. 4years. Am now getting a…

Customer Question
Second opinion] I have...

Second opinion] I have a Panasonic lumix, dmcs 40

Technician's Assistant: How old is your Lumix?

4years

Technician's Assistant: What have you tried so far with your Lumix?

Am now getting a grey spot.

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

Customer:

Submitted: 3 months ago.Category: Camera and Video
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Answered in 1 hour by:
4/3/2018
Camera and Video Technician: Harry, Camera and Video Technician replied 3 months ago
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,592
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 3 months ago
Have a Panasonic Lumix DMC-ZS40, about 4 years old. Getting a small grey circle on the pix. Also, the lens motor makes a sound as if the gears are slipping. The other guy suggested blowing compressed air on the lens, but there is no way to do that without a very complex procedure taking the camera apart.
Camera and Video Technician: Harry, Camera and Video Technician replied 3 months ago

Yes, I can see that suggestion and unfortunately, taking the camera apart would be part of the troubleshooting.

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Customer reply replied 3 months ago
what are you recommending?
Camera and Video Technician: Harry, Camera and Video Technician replied 3 months ago

The same as Pete

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Customer reply replied 3 months ago
There is no way I can spray air into the interior area of the camera.
Customer reply replied 3 months ago
That's it?
Camera and Video Technician: Harry, Camera and Video Technician replied 3 months ago

If you are not comfortable taking the camera apart then you can locate a technician in your area

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