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My. My Sony Cyber-shot DSC-HX200V camera does not charge…

Customer Question
My Sony Cyber-shot DSC-HX200V...

My Sony Cyber-shot DSC-HX200V camera does not charge through USB cable not does computer show on computer.

Technician's Assistant: How old is your Cyber-shot?

2013

Technician's Assistant: What have you tried so far with your Cyber-shot?

NO USG connection?

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

I need to get pic off camera

Submitted: 4 months ago.Category: Camera and Video
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Answered in 2 hours by:
4/3/2018
Camera and Video Technician: Harry, Camera and Video Technician replied 4 months ago
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,829
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
the USB cord still will not charge camera will pictures show on computer. The other cord connection does not show pictures.
Camera and Video Technician: Harry, Camera and Video Technician replied 4 months ago

So, the cable will allow you to transfer the pictures but not charge the camera. Is that correct?

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