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I have a new OMD E-M1 II. I can’t get to work with OI Share…

Customer Question
I have a new...

I have a new OMD E-M1 II. I can’t get to work with OI Share on my recent model IPad. I previously used an EM-5 MII with Oi Share without problems. The remnote shutter works in OI Share but not the Import Images.

Technician's Assistant: What Operating System (OS) are you running on your iPad?

The. most recent.

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

I have also tried it with my IPhone 7 with the same problem, although it did work one time when I swithched the SD catrds in the camera. I am taking rAW photos on one sd cared and jpgs onb the other. The IPhoe worked once, b ut when I tried it a second time, it had the same problem again - it wouldn’t let me import inages from the camera.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Not thet I can think of. Thanks.

Submitted: 4 months ago.Category: Camera and Video
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Answered in 11 hours by:
4/2/2018
Camera and Video Technician: Pete, Electronic Engineer replied 4 months ago
Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 20,628
Experience: Over 16 years of experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Camera and Video Technician: Pete, Electronic Engineer replied 4 months ago

Make sure you are trying to download JPG files and not some other file type.

Let me know if that works?

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Your satisfaction is my priority; I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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