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Having trouble downloading from camera tp new Apple computer…

Customer Question
Having trouble downloading from...

Having trouble downloading from camera tp new Apple computer - have plugged cord into computer and camera, turned camera on, but no transfer of photos to computer?? Help needed.

Technician's Assistant: What Apple model do you have?

Mac OS High Sierra, version 10.13.3

Technician's Assistant: What have you tried so far with your Apple?

Just plugged in camera cord, nothing else

Submitted: 4 months ago.Category: Camera and Video
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Answered in 2 hours by:
3/29/2018
Camera and Video Technician: Harry, Camera and Video Technician replied 4 months ago
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,839
Experience: IT at Justanswer
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Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
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Experience: 30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

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Russell A.

Russell A.

Camera and Video Technician

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30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

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12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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