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My Pixma 6220 is printing false colors with vertical bands…

Customer Question
My Pixma 6220 is...

My Pixma 6220 is printing false colors with vertical bands of color and white space.

Technician's Assistant: What kind of computer or device are you printing from?

HP desk toprunning windows 10

Technician's Assistant: How long has this been going on with your Pixma?

The last few days

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I have not updated the printer in some time, the computer was updated quite recently

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Just that the printer has beenquite reliable up until several days ago.

Submitted: 3 months ago.Category: Camera and Video
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Answered in 1 hour by:
3/29/2018
Camera and Video Technician: Harry, Camera and Video Technician replied 3 months ago
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,613
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 3 months ago
Help is still required. The printer was operating properly until yesterday
Camera and Video Technician: Harry, Camera and Video Technician replied 3 months ago

Have you tried replacing the ink?

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