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My Sony Handycam HDR-PJ440 will not turn on. It tries to…

Customer Question
My Sony Handycam HDR-PJ440...

My Sony Handycam HDR-PJ440 will not turn on. It tries to turn on with the familiar ring sound, but then there is a click, which sounds like a turn-off click, and then immediately the camera tries to turn on again--this repeats itself until the battery dies, and will repeat itself forever if it is plugged in.

Technician's Assistant: How old is your HandyCam?

About 2 years is a guess

Technician's Assistant: What have you tried so far with your HandyCam?

I have tried to remove the battery, tried to push every button for 4-5 seconds, have tried everything I can think of over the last few days. Have asked our IT guy who is very knowledgeable about cameras....etc

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Not that I can think of

Submitted: 3 months ago.Category: Camera and Video
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Customer reply replied 3 months ago
Still waiting..
Answered in 7 hours by:
3/29/2018
Camera and Video Technician: Harry, Camera and Video Technician replied 3 months ago
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,609
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Camera and Video Question
Customer reply replied 3 months ago
Still need help
Customer reply replied 3 months ago
Are you there?
Camera and Video Technician: Harry, Camera and Video Technician replied 3 months ago

Yes, I am.

Unfortunately, if the camcorder will not power on then there is an internal failure and it would need to be repaired or replaced.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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