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I need another charge cable and plug as the original has…

Customer Question
Hi, I need another...

Hi, I need another charge cable and plug as the original has been lost in moving. Can I order one and what is the cost. Chuck Millington

Technician's Assistant: It can cost anywhere from $10 to $100, depending on the type of issue and how much of the Technician's time your question is expected to take (how complex and lengthy an answer you require). What's the brand and model of your product?

The issue is simple: I need to order a charge cable and plug. Chuck

Technician's Assistant: What have you tried so far?

I have tried to go to Best Buy and to call local camera stores. Original purchase was from CostCo. No one has just a charger or an adapter for a generic c vharger.

Technician's Assistant: Who makes your camera?

Panasonic Lumix DMC-zs40

Technician's Assistant: What have you tried so far with your Lumix?

I don't understand. I can not charge the battery as I have lost the charger.

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

All I want is to buy a new charger!

Submitted: 23 days ago.Category: Camera and Video
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Customer reply replied 23 days ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 23 days ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 23 days ago
Are you Panasonic Co? Why is it so difficult? I just need to buy a charger.
Customer reply replied 23 days ago
What? Do you need proof that I own the camera? I just need a charger.
Answered in 12 minutes by:
3/27/2018
Camera and Video Technician: Nathan, Camera /Video Tech replied 23 days ago
Nathan
Nathan, Camera /Video Tech
Category: Camera and Video
Satisfied Customers: 28,948
Experience: Analog and Digital Camera and Video systems expert
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

To be clear, this is a paid information and support service. You paid the agreed upon fees noted on the payment page when posting your questino and request for help.

I can help you find a replacement charger to purchase. Give me just a few minutes here to send you parts sources.

Ask Your Own Camera and Video Question
Camera and Video Technician: Nathan, Camera /Video Tech replied 23 days ago

The part is just a standard usb cable, the same type used for many cell phones.

You may purchase a replacement cable here: https://amzn.to/2I8sMsH

which will operate off any standard usb wall charger, like this: https://amzn.to/2I7TiCy

You may also be interested in a kit with the cord and an external charger with a few spare batteries, available very inexpensively here: https://amzn.to/2IW2dZb

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

Thank you, ***** ***** a nice day,

Nathan

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Camera and Video Technician: Nathan, Camera /Video Tech replied 20 days ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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Nathan
Nathan
Nathan, Camera /Video Tech
Category: Camera and Video
Satisfied Customers: 28,948
28,948 Satisfied Customers
Experience: Analog and Digital Camera and Video systems expert

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