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I have a printer error 3802. KODAK esp5250. It just started…

Customer Question
I have a printer...

I have a printer error 3802

Technician's Assistant: What's the brand and model of your printer?

KODAK esp5250

Technician's Assistant: How long has this been going on with your ESP5250?

It just started now when I rehooked it up

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Don't know

Submitted: 4 months ago.Category: Camera and Video
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Answered in 1 minute by:
3/26/2018
Camera and Video Technician: Richard, Technician replied 4 months ago
Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 47,537
Experience: Extensive knowledge in a very wide range of subjects
Verified

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please

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Customer reply replied 4 months ago
It said to remove a paper jam. Now it is clear and I'll try printing.
Camera and Video Technician: Richard, Technician replied 4 months ago

Let me know the results please

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