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The lens on my Canon PowerShot ELPH 500 HS is stuck open and
The lens on my Canon PowerShot ELPH 500 HS is stuck open and I have "lens error" showing on the display screen. … read more
Rahul P.
Rahul P.
Bachelor's Degree
576 satisfied customers
I have a Canon camera with a LENS ERROR message on power up.
Hello. I have a Canon camera with a LENS ERROR message on power up. The camera is an older unit model A1400. that has a one specific feature that serves my needs best, ***** ***** it uses disposal bat… read more
Louie
Louie
Camera and Video Technician
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Powershot SX30is does not stay on. Worked fine before I flew
Powershot SX30is does not stay on. Worked fine before I flew cross-country, now it shuts down almost immediately. Was in my possession the whole flight, so was not manhandled. Just bought new Canon NB… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
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I have a cannon powershot sd750 and I'm getting an error
I have a cannon powershot sd750 and I'm getting an error message stating "lens error" restart camera. Note the lens will not retract when I press the on/off switch. The lens is stuck in the open posit… read more
Russell A.
Russell A.
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I have an A560 Powershot that has a stuck lens. It wont retract
I have an A560 Powershot that has a stuck lens. It won't retract or extend. Can I fix this on my own or is there a trick or tip that you can suggest? When you turn the power on the lens extends maybe … read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
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I got sand in my Canon Powershot and now it wont close the
I got sand in my Canon Powershot and now it wont close the lens all the way. What can I do??… read more
Rahul P.
Rahul P.
Bachelor's Degree
576 satisfied customers
I own a "Canon PowerShot SX230HS 12 MP Digital Camera with
I own a "Canon PowerShot SX230HS 12 MP Digital Camera with HS SYSTEM and DIGIC 4 Image Processor (Black)" The lens cover no longer opens or closes properly. Is this repairable?… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
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When I turned on my Canon G9 today, the lens opened but would
When I turned on my Canon G9 today, the lens opened but would not take a photo. The screen said lens error, restart camera. The camera is totally frozen and will not retract or do anything. I recharge… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
6,350 satisfied customers
I cannot turn on my Canon Elph. I get the message of a lens
I cannot turn on my Canon Elph. I get the message of a lens error and the lens will not open when the camera is turned on. I suspect my grandsons might have played with it.… read more
Rahul P.
Rahul P.
Bachelor's Degree
576 satisfied customers
I have a Canon Powershot SX10IS and am having problems with
I have a Canon Powershot SX10IS and am having problems with the lens. I dropped the camera recently and now it says "lens error-restart camera" but I am having continued same problems even tho I turn … read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
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My Canon is displaying a lens error, restart camera . The lens will not close
My Canon is displaying a "lens error, restart camera". The lens will not close and is in a shooting position. When I turn it off and on you can hear a sound that you know it is trying to shut down. HE… read more
Louie
Louie
Camera and Video Technician
Associate Degree
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My PowerShot SD1100 IS is displaying the lens error, restart
My PowerShot SD1100 IS is displaying the lens error, restart camera message. I have removed the sim card and battery, shut the camera down, replaced the battery and nothing has changed. Can this situa… read more
hsroy79
hsroy79
Senior Camera Technician
Bachelor's Degree
56 satisfied customers
Canon PowerShot SD1100 IS was dropped in the sand, and zoom
Canon PowerShot SD1100 IS was dropped in the sand, and zoom lens permanently stuck in the open position. Can this be repaired inexpensively?… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
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Hi. The lens on my Canon Powershot SD1200 IS wont retract.
Hi. The lens on my Canon Powershot SD1200 IS won't retract. When I attempt to turn it on, it says "lens error, restart camera" I try pushing the on-off button - the camera won't restart. Thanks.… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
6,350 satisfied customers
Hi, i have a CANON POWERSHOT S3 IS, BUT 1.THE LENS DOESNT
Hi, i have a CANON POWERSHOT S3 IS, BUT 1.THE LENS DOESNT RETRACT 2.NOTHING COMES UP ON THE SCREEN (only thing apares is "Lens Error Restart Camera") 3.RETRACTED LENS ONLY CLICKS THEN AFTER A FEW SEC'… read more
hsroy79
hsroy79
Senior Camera Technician
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My Canon SD1100 IS says lens error, restart camera when I
My Canon SD1100 IS says "lens error, restart camera" when I turn it on. I tried to turn it off/on 20-30 times without success. I bought it 9/25/2008 so it is out of warranty. Please help me! Eric… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
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My powershot a720 was dropped on a hard surface this morning
My powershot a720 was dropped on a hard surface this morning and lens is not working - after error message "lens error" it retracted with a little pushing and turned off. it turns on, tries to push ou… read more
hsroy79
hsroy79
Senior Camera Technician
Bachelor's Degree
56 satisfied customers
I have a Canon Powershot S80. The lens will not retract when
I have a Canon Powershot S80. The lens will not retract when I slide the cover toward the lense. The battery is fully charged. It will not even allow a piture to be taken.… read more
Marcia
Marcia
Professional Wedding Photographer
Professional Photographers of Ameri
841 satisfied customers
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Meet the Experts:

Russell A.

Russell A.

Camera and Video Technician

6,350 satisfied customers

30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Roger

Roger

Camera and Video Technician

1,714 satisfied customers

12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

Neil

Neil

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1,079 satisfied customers

NZCE Electronics and Computing

Marcia

Marcia

Professional Wedding Photographer

841 satisfied customers

20 years experience photographing weddings and family photography full time. Canon Camera preference

jdsvideo

jdsvideo

Camera and Video Technician

690 satisfied customers

twenty five years experience repairing video,specializing in camcorder and digital camera

Louie

Louie

Camera and Video Technician

547 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Freddy M.

Freddy M.

Camera Video Tech

536 satisfied customers

Years of experience

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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