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I just bought a Sony Cyber Shot camera. I put batteries in…

Customer Question
I just bought a...

I just bought a Sony Cyber Shot camera. I put batteries in it and I can't get it to turn on. I pressed the power button several times. Can you help me?

Technician's Assistant: Are there any flashing lights, symbols, or messages on your camera or display screen?

Nothing

Technician's Assistant: Have you tried removing and replacing the battery and/or SD card?

Yes I have tried removing and replacing them both.

Submitted: 3 months ago.Category: Camera and Video
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Answered in 39 minutes by:
3/24/2018
Camera and Video Technician: Harry, Camera and Video Technician replied 3 months ago
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,592
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 3 months ago
No, I don't need help right now. I rearranged the batteries, and now the camera is working. Thank you for your reply.
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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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