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I recorded an interview on WS853 recorder and when I plug it…

Hi I recorded an...

Hi I recorded an interview on WS853 recorder and when I plug it into my Apple laptop nothing happens. How do i download this?

Technician's Assistant: What's the model and Operating System (OS) of your Apple?

Macbook Air

Technician's Assistant: What Operating System (OS) are you running on your MacBook Air?

OS X El Capitan

Technician's Assistant: How long has this been going on with your MacBook Air? What have you tried so far?

I don't know. I never tried to insert a digital recorder into it before. I mostly just use word. I'm very low tech

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Well, what i just want to do is download the interview on the computer. Maybe there are other things I need to know, but I don't know what they are

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Answered in 2 hours by:
3/23/2018
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,600
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 3 months ago
No phone call, please.

When you plug in the recorder into your Macbook, you should see the model name as a drive on your desktop as an icon.

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Customer reply replied 3 months ago
When do I do now?

Do you see the drive?

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Customer reply replied 3 months ago
I seem to have gotten the recording on the computer now. Do I need to play the entire segment to be sure it remains on the lap top? How do I title this specific segment without losing it

No, you don't have to play it.

Rename a file or folder by selecting it and hitting the ‘return’ key

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Customer reply replied 3 months ago
What do you mean selecting it? It is in blue as i listen. Do I click on blue? Then send return

It appears you are in a different screen -- I was letting you know how to rename a file on your Mac.

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Customer reply replied 3 months ago
How do I turn the recording off

I would be more than happy to assist you with your new questions. Please open a new question so that I am credited for helping with this issue and the new one

Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,600
Experience: IT at Justanswer
Verified
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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