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I have a DMC-FZ200, when I attach an external mic to the…

Customer Question
I have a DMC-FZ200...

I have a DMC-FZ200, when I attach an external mic to the camera, the internal mic does not stop, nor does the external mic work.

Technician's Assistant: Who makes your camera?

Panasonic Lumix DMC-FZ200

Technician's Assistant: What have you tried so far with your Lumix?

I have tried using two different mic thinking that one might be bad. I have check all the connections

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

I have tried using the zoom mic.

Submitted: 4 months ago.Category: Camera and Video
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Answered in 4 hours by:
3/20/2018
Camera and Video Technician: Harry, Camera and Video Technician replied 4 months ago
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,634
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
I don't have any further questions
Camera and Video Technician: Harry, Camera and Video Technician replied 4 months ago

If the microphone is connected properly, you will see a message on the LCD screen to switch to the external microphone. Do you see that message?

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Customer reply replied 4 months ago
There is no symbol on the LED screen that the Mic is connected. I have the mic wire connected to a wire that goes from 3.5 mm to 2.5 which is the open size on the camera. Could this wire not be appropriate for the camera? Maybe the voltage or impedance is wrong?
Customer reply replied 4 months ago
Hosa GMP-467 Right Angle Female TRS 1/8-Inch to Sub-Mini 2.5mm TRS Male Adapter. On amazon I saw this mentioned as a possible solution. I think we are on the right track.
Camera and Video Technician: Harry, Camera and Video Technician replied 4 months ago

It sounds like the setup that you have is not correct -- What did you see mentioned on Amazon?

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Customer reply replied 4 months ago
I got this from this reference from DPcamera review, 20 March 2018 09:38Hosa GMP-467 Right Angle Female TRS 1/8-Inch to Sub-Mini 2.5mm TRS Male Adapter. think we are on the right track. If you put that description into the amazon or https://www.amazon.com/gp/product/B000QU3JN4/ref=oh_details_o01_s00_i00?ie=UTF8&psc=1
Camera and Video Technician: Harry, Camera and Video Technician replied 4 months ago

I apologize for the long wait -- This question did not appear to be open anymore. Do you still need assistance?

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