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I have an older model hdd camcorder, model sdr-h40p. The…

Customer Question
I have an older...

I have an older model hdd camcorder, model sdr-h40p.

Technician's Assistant: Who makes your camera?

The video files are in .mod format which my video editing software does not support. Is the any way to change to a more friendly format?

Technician's Assistant: What have you tried so far with your camera?

Not much.

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

That's about it

Submitted: 4 months ago.Category: Camera and Video
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Answered in 1 hour by:
3/14/2018
Camera and Video Technician: Benjamin Larson, Customer Service replied 4 months ago
Benjamin Larson
Benjamin Larson, Customer Service
Category: Camera and Video
Satisfied Customers: 115
Experience: Software Development Engineer
Verified

Hi, I'm Benjamin. Welcome to our site. I'm reviewing your question now and I'll reply with more details ASAP.

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Camera and Video Technician: Benjamin Larson, Customer Service replied 4 months ago

I did some research and the mod file format is a weird format that some camera makers decided to make. Try changing the file extension from .mod to .mpg and that should fix your issue and 95% of video editing software can read that.

If that worked for you, awesome! In that case, I'd greatly appreciate a positive review. If you still need help, reply here and I will help.

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Customer reply replied 4 months ago
That's one of the first things that I tried. It didn't work.
Camera and Video Technician: Benjamin Larson, Customer Service replied 4 months ago

In that case, I would use a converter program, such as Handbrake. I've used that in the past and it's open source, so it doesn't cost anything to download and use.

Here is the link to download it: https://handbrake.fr/downloads.php

I can walk you through it via phone, or a remote session if you are interested. Otherwise I'm available to help via this chat without the extra services.

Please let me know when you get it working, I always love to hear that things are solved for customers. Thanks!

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Camera and Video Technician: Benjamin Larson, Customer Service replied 4 months ago

If you don't want the premium services, and you are stuck using the program, let me know and I'll help.

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Camera and Video Technician: Benjamin Larson, Customer Service replied 4 months ago

Hi, this is Benjamin. I just wanted to check in with you. Please let me know if that worked.

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