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I have a D750 that will not recognize my AF 50mm f1.8 D I…

Customer Question
I have a D750...

I have a D750 that will not recognize my AF 50mm f1.8 D I receive an Fee error

Technician's Assistant: Did you download all the necessary software to connect your camera to your computer (e.g. Canon EOS Utility)? Is your software the latest version?

Yes I uploaded the latest update

Technician's Assistant: If you are using a USB cable, are you using the one that came with your camera or an aftermarket one?

Aftermarket

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

I have cleaned the contacts on both the camera and lens and the lens is set on the max Fstop and locked

Submitted: 4 months ago.Category: Camera and Video
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Answered in 4 hours by:
3/14/2018
Camera and Video Technician: Pete, Electronic Engineer replied 4 months ago
Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 20,387
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Camera and Video Technician: Pete, Electronic Engineer replied 4 months ago

Do other lenses work ok with your D750?

Have you tried cleaning the lens contacts on the camera body and on the lens itself?

Does the lens work ok on a different camera body?

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Customer reply replied 4 months ago
I would like to cancel this link. Thank you for your time
Camera and Video Technician: Pete, Electronic Engineer replied 4 months ago

Ok, let me know if I can be of any further assistance.

Best,

Pete.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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