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I have a nikon D5600 and noticed that the images were a lot…

Hello, I have a...

Hello, I have a nikon D5600 and noticed that the images were a lot softer than I thought they should be, so I purchased the D500 and after using the exact same lenses, see a much sharper image, at various focal lengths. I'm using a Tamron 18-400mm and Tamron 150-600mm lenses. Do you think I need to have the image sensor adjusted on the D5600?

Technician's Assistant: How old is your D5600?

I bought it new (on ebay) about 7 months ago.

Technician's Assistant: What have you tried so far with your D5600?

I've tried all the auto focus steps, different modes (mostly staying in Manual mode), but when I did the comparison to the D500, I tried to use the same settings in both cameras, although as you probably know, the D500 has a lot more AF options. I

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

Sorry. I've taken pictures of still objects on a tripod with both of the lenses at different focal lengths and also rented a Sigma Sport 150-600mm lens a couple weeks ago. The images on it were almost identical to the Tamron 150-600mm lens (a little softer than I'd like). I also tried taking a few comparison pics using the Live View mode on the D5600 and those were sharper than using the view finder.

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Answered in 15 hours by:
3/13/2018
Michelle-mod
Michelle-mod, Moderator
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Customer reply replied 5 months ago
I'd like to continue. I really need an answer to my question and would prefer that it came from someone at Nikon that knows what they're talking about. If 'Just Answer' can't accommodate that, then please let me know now, so we can cancel the transaction and I can go elsewhere.
Customer reply replied 5 months ago
Please let me know when my payment for Order ID: 18617724-657 can be refunded.
Rick
Rick, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1,737
Experience: 30+ years experience as a camera and video technician.
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Hi. My name is*****'m a camera repair technician with over 30 years in the business working on Nikon, Canon and all the other makes and models you can think of. I'll be glad to help you with your question today.

This could very easily be a back focus adjustment in the camera body. Nikon uses a 3 point focus adjustment that can be mis-calibrated from the factory. Unfortunately, this will need to be checked and, if necessary, adjusted by a qualified technician. You may want to check locally for a camera repair shop in your area, or, if you need assistance finding a shop, please let me know and I'll locate one for you.

Please provide a positive Rating so that I may be credited for my efforts.
If I can be of further assistance, please ask rather than leave a negative response.

Thank You

Rick

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Customer reply replied 5 months ago
Thank you. I did a lot of research before asking my initial questions and you've confirmed my suspicions. Would you be able to locate a reputable shop that does that kind of calibration near Mesa, AZ? (My zip is 85212, if that helps.) Also, if required, I'm prepared to ship the camera to an authorized repair shop.

Check with the good folks at Tempe Camera, https://www.tempecamera.biz/ . They were still in business the last time I checked.

Please provide a positive Rating so that I may be credited for my efforts.
If I can be of further assistance, please ask rather than leave a negative response.

Thank You

Rick

Rick
Rick, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1,737
Experience: 30+ years experience as a camera and video technician.
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